Consumer Help Billing Complaints
 
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For Billing complaints, call us on following Numbers.
 
All Island 24 hourToll Free Call Centre
Call 1939 for seeking information of our activities or for any complaints to the NWSDB on breakdowns and interruptions.    
     
 
Head Office
Customer Care Unit (during office hours) +94 11 2623623    

 
Colombo City
Within Colombo Municipal Council limits +94 11 2674444 +94 11 2672222 +94 11 5374375 +94 11 5874375

 
Towns North of Colombo
Kelaniya, Mahara, Kadawatha, Ragama, Kandana, Wattala, Welisara, Pamunugama, Malwana, Dompe and Biyagama Export Processing Zone +94 11 2911228 +94 11 4886812 +94 11 4886815 +94 11 4886816

 
Towns East of Colombo (South)
Maharagama, Piliyandala, Homagama, Mattegoda, Pannipitiya, Pelanwatte, Kosgama, Avissawella +94 11 2840380    

 
Towns East of Colombo (North)
Kotte, Nugegoda, Kolonnawa, Battaramulla, Kotikawatte, Mulleriyawa, Kaduwela, Aturugiriya, Hokandara +94 11 2853990    

       
Towns South of Colombo
Kohuwela, Dehiwala - Mt. Lavinia, Moratuwa, Panadura +94 11 2734444    

       
::: Updated on 2010.06.17 :::      
       
© 2010 National Water Supply and Drainage Board. All rights reserved.