| New Water Connections |
| |
|
|
| House Connection Details |
| |
|
|
|
| |
|
|
| To obtain a Water Connection |
| |
|
| |
- Please complete an application form and hand over to our
nearest office where the connection is requested.
|
| |
- You could download an application form by
clicking.
|
|
|
| |
Download/ View Application Form (Version: 2009 June) Domestic
|
|
Tamil* |
English* |
|
| |
Download/ View Application Form (Version: 2009 June) Non-Domestic
|
|
Tamil*
|
English*
|
|
| |
Instructions to fill up
the Application Form |
|
Tamil*
|
English*
|
|
* Application Form in Tamil and English Languages will be published soon. |
|
|
| |
|
| |
- Please refer 'Regional Support Centres' to View Location of our offices with telephone numbers.
|
| |
- Once the duly filled application form is handed
over.
|
| |
- We will visit the premises to estimate the cost of the
connection.
|
| |
- Cost of the connection will be informed to
you.
|
| |
|
|
| Frequently Asked Questions |
| |
|
|
| |
1. How Can I get a water Connection? |
|
| |
2. How do I select the relevant area? |
|
| |
3. My water bill is too high |
|
| |
4. Leak appear before water meter |
|
| |
5. Where do I report the major leak? |
|
| |
6. Can I do the repair before water meter? |
|
| |
|
|
| 1. How Can I get a water Connection? |
| |
|
| |
1 Get an application from the relevant Area Engineer's office or click on above links to download the form |
| |
2 Fill the application form by following the instructions given to you. |
| |
3 Hand over to the relevant Area Engineer's office with Gramasevaka certificate. |
| |
4 Pay the estimated cost for the connection. |
| |
5 Then NWSDB will give the connection within two weeks. |
| |
|
|
| 2. How do I select the relevant area? |
| |
|
|
| |
First four numbers give the relevant area |
|
| |
For an example :- |
|
| |
Lets say your account number is 10/33/602/010/18 |
|
| |
Therefore your category is 10/33 |
|
| |
Therefore contact persons are |
|
| |
Manager Colombo City or Area Engineer (CB III) |
|
| |
|
|
| 3. My water bill is too high |
| |
|
|
| |
Reasons for High Water bill |
|
| |
There may be several reasons for high water bill. |
|
| |
1. High consumption. (see tariff for more details) |
|
2. An Internal leak |
| |
3. There may be meter defects. |
| |
4. There may be an illegal connection after water meter. |
| |
|
|
| |
Solution |
|
| |
Close all the appliances & check whether your meter is still running on. If it happens you can make sure that there is an internal leak in your system or there may be an illegal connection. Therefore it is advisable to repair the leak immediately. If there is an illegal connection it is advisable to inform the relevant Area Engineer immediately. |
| |
|
|
| 4. Leak appear before water meter |
| |
|
|
| |
Any appliances before the water meter, belongs to National Water Supply & Drainage Board. Therefore we strictly advise any operation or the repairs before the meter has to be informed to relevant Area Engineer by the customer. |
| |
|
|
| 5. Where do I report the major leak? |
| |
|
|
| |
Please call immediately the relevant offices |
|
| |
|
|
| 6. Can I do the repair before water meter? |
| |
|
|
| |
No you can't, please report to the relevant Area Engineer |
|
| |
|
|
| ::: Updated on 2009.07.01 ::: |
| |
|
|
© 2009 National Water Supply and Drainage Board. All rights reserved. |
New Water Connections 