| Regional Support Centre (North - Central) [Anuradhapura and Polonnaruwa Districts] |
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| Index |
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Location of the Area |
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Connection Details |
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Details of Schemes within the area |
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Contact Details |
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Key Facts & Figures |
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The Deputy General Manager (DGM) heading the North Central RSC is supported by an
Assistant General Manager (AGM) in running the RSC unit. O&M activities are looked after by
the Anuradhapura Region O&M manager, who is responsible for all the O&M activities of
Anuradhapura and Polonnaruwa districts. The RSC functions are mainly to provide necessary
support to regional offices for the day to day O&M activities and to provide help and guidance in
existing scheme rehabilitation and augmentation work.
The O&M manager reports to the DGM through the AGM but all RSC functions are monitored by
Additional General Manager from H/O. The RSC provides services to the regional offices within
their capacity and any additional help as necessary is obtained from H/O through the respective
Additional General Manager. |
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| 1. Location of the Area |
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Statistics of the Area |
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Total Area |
10,714.0 km2 |
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Population (2001) |
1,104,664 |
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Population (2009)* |
1,225,000 |
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Population Density (2009) |
114.3/km2 |
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* Estimated mid year Population by the Department of Census and Statistics - Sri Lanka |
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Please click on map to enlarge it. |
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Polonnaruwa District Map |
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Click here to View or Download the original map published by the Survey Department of the Government of Sri Lanka. |
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Anuradhapura District Map |
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Click here to View or Download the original map published by the Survey Department of the Government of Sri Lanka. |
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| Index ^ |
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| 2. Comparison of Service Connections |
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As at end of |
No. of Connection |
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2006 |
33,363 |
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2007 |
39,851 |
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2008 |
50,026 |
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2009 |
55,669 |
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| Index ^ |
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| 3. Details of Schemes within the area |
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The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide. |
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| 3.1 Schemes which are presently in operation |
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Region |
Scheme |
Total no. of connections as end of 31st December 2009 |
Average Monthly Production (m3/ month) |
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1 |
Anuradhapura Distrct |
Kebithigollawa |
788 |
14,595 |
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Anuradhapura East |
4,467 |
547,011 |
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Anuradhapura North |
4,333 |
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A'pura New Town |
10,468 |
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Maradankadawala |
634 |
59,872 |
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Kekirawa |
2,860 |
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Sacred-City |
4,086 |
122,569 |
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Eppawala |
155 |
4,248 |
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Kahatagasdigiliya |
837 |
16,290 |
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10 |
Thambuttegama |
2,771 |
48,623 |
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Galnewa - Bulnewa |
2,516 |
36,801 |
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Horowpathana |
153 |
3,574 |
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Habarana |
669 |
14,567 |
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14 |
Madawachchiya |
1,051 |
21,311 |
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Padaviya |
546 |
11,983 |
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Talawa |
3,183 |
63,112 |
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Nachchiyaduwa |
1,584 |
20,038 |
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Mihintale |
2,569 |
54,197 |
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Polonnaruwa District |
Higurakgoda/ Minneriya |
4,129 |
132,714 |
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Polonnaruwa |
6,867 |
154,065 |
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Bakamuna |
665 |
13,107 |
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Dimbulagala |
2 |
3,989 |
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Total |
55,369 |
1,342,664 |
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| 3.2 Ongoing Projects |
| 3.2.1 Small and Medium Water Supply Projects |
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Project Name |
No. of Beneficiaries |
Total Cost Estimate (Rs. Million) |
Duration |
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From |
To |
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Hingurakgoda Water Supply |
6,000 |
130.0 |
January 1996 |
2010 |
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Medirigiriya Water Supply - Stage I |
54,000 |
638.0 |
January 2007 |
December 2010 |
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Minneriya Water Supply - Stage II |
9,000 |
100.0 |
January 2007 |
December 2010 |
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| 3.2.2 Large Scale Water Supply and Sanitation Projects |
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Project Name (Donor) |
No. of Beneficiaries |
Total Cost Estimate (Rs. Million) |
Duration |
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From |
To |
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Secondary Towns Rural Community Based Water Supply & Sanitation (ADB 4th Project) |
968,000 (Water) & 171,500 (Sanitation) |
19,272.0 |
2004 |
2010 |
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| Index ^ |
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| 4. Contact Details |
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Postal Address |
Regional Support Centre (North Central)
National Water Supply & Drainage Board
Godage Mawatha,
Anuradhapura |
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Telephone |
+94 25 2235993
+94 25 2222295-6
+94 25 2220727
+94 25 2229591
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Fax |
+94 25 2225609 |
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Deputy General Manager |
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Name |
Mr. L. L. A. Peiris |
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Mobile |
+94 77 7585400 |
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E-mail |
dgmnc@waterboard.lk |
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Assistant General Manager (North Central Province) |
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Name |
Mr. J. H. Meegoda |
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Telephone |
+94 25 2225952
+94 25 2225951 |
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Mobile |
+94 77 7845535 |
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E-mail |
agmnc@waterboard.lk |
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Manager (Operational & Maintenance) |
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Name |
Mr. P. A. K. L. Jayarathna |
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Telephone/ Fax |
+94 25 2224454
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Fax |
+94 25 2235495 |
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Mobile |
+94 71 3195854 |
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E-mail |
manageranu@waterboard.lk |
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Responsibility Areas |
Anuradhapura, Vijayapura, Nachchaduwa, Thalawa, Sacred City, Mihintale, Medawachchiya, Kahatagasdigiliya, Horowpathana, Kebethigollawa, Padaviya, Eppawala, Thambuttegama, Galnewa, Bulnewa, Kekirawa, Habarana, Polonnaruwa, Hingurakgoda, Minneriya, Bakamoona, Dimbulagala, |
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| Index ^ |
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| 5. Key Facts and Figures |
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| 5.1 Service Standard Indicators |
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| Service Indicators |
RSC (North Central) 2008 |
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Regional Average |
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| Water Coverage (%) Pipe System maintained by NWSDB |
16.9% |
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| Per Capita Consumption (l/c/d) |
103.2 |
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| Water Availability (hours) |
24.0 |
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| Water Quality - Bacteriological Quality Compliance |
99.7% |
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| Water Quality - Bacteriological Testing Compliance |
100.0% |
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| Water Quality - All Samples Compliance |
94.4% |
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| Sewerage Coverage (%) |
- |
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| 5.2 Operational Indicators |
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| Operational Indicators
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RSC (North Central) 2008 |
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Regional Average |
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| Non-Revenue Water (%) |
19.8% |
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| Non-Revenue Water - m3/conn/day |
0.16 |
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| Defective Meters per '000 connections |
48 |
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| Total Staff/ 1000 connection |
6 |
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| Operational Staff/ 1000 connection |
6 |
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| Estimated Bills/ 1000 connections |
112 |
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| 5.3 Performance in Customer Service |
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| Customer Service Indicators
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RSC (North Central) 2008 |
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Regional Average |
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| Response to requests for new service connections (%) |
100.0% |
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| Customer Complaints Volume (Complaints/ 1000 connection) |
11.1 |
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| Customer Complaints Resolution |
91.1% |
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| 5.4 Key Performance Indicators (KPIs) |
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| Financial KPIs
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RSC (North Central) 2008 |
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Regional Average |
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| Collection Ratio (%) |
102.9% |
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| Accounts Receivable Period (months) |
3.1 |
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| Collectable Accounts Receivable Period (months) |
1.8 |
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| Operating Ratio |
0.98 |
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| Production Cost (LKR/ m3 Produced) |
25.71 |
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| Average Tariff (LKR/ m3 Sold) |
21.20 |
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| Stock Efficiency (LKR/ connection) |
3,754 |
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| Index ^ |
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All Island toll free Call Centre
for seeking information of our activities or for any complaints to the NWSDB on breakdowns, interruptions and water leaks.
Call 1939 |
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| ::: Updated on 2010.03.17 ::: |
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© 2010 National Water Supply and Drainage Board. All rights reserved. |
North Central 