Regional Support Centres Uva
 
Regional Support Centre (Uva)
Regional Support Centre (Uva) [Badulla and Monaragala Districts]
                     
Index
  Location of the Area
  Connection Details
  Details of Schemes within the area
  Contact Details
  Key Facts & Figures

 
UVA RSC has been operating under an Assistant General Manager for more than 7 years so far. Prior to that, it was attached to the Central RSC until it was transferred under the administrative of the Sabaragamuwa RSC. There will soon be a separation of Uva from the Sabaragamuwa RSC and Uva will be elevated to become an RSC, headed by a DGM in line with the real provincial setup. The National Steering Committee has directed the study team to work along this line and consider the UVA RSC as one of the separate RSCs for the purpose of the study.

Of the two regions within the Uva RSC, Bandarawela region lies within the Badulla district while the Monaragla region covers the Monaragla district. The Manager O&M office is located in Banadarawela, while the District Engineer Badulla’s office is located in the Badulla town area to attend to the O&M functions and the consumer affairs smoothly and effectively. The Bandarawela region has 21 water supply schemes, 6 of which are fairly small schemes. Depending upon the size and topography of the schemes, OIC’s are being appointed to look after more than one scheme ( in some cases three schemes) other than the major schemes of Badulla & Bandarawela. More than 188,000 people are estimated to begetting safe water supply in the Bandarawela region. The daily production of the schemes is a total of about 26,870 m3. Ten water supply schemes are presently operating in the Monaragala region producing a daily average of 20,550 m3 to serve the population of approximately 85,000. Monaragala & Wellawaya are the major towns covered within the region. The Monaragala region has been established recently and is still in a developing stage. In general most of the water supply systems in the two regions have their own limitations to initiate expansion programs and maintain their level of service. During the dry spells of the year, even major town schemes experience severe shortages of supply due to water scarcity in their main source of supply. On the other hand, water quality problems are reported during the rainy seasons of the year either due to the inadequacy or inefficiencies of the existing treatment units. As a whole the management of water systems in Uva RSC is a real challenge except for a few schemes that have been recently augmented. The RSC in the recent past with the assistance from the HO (P&D) have already come up with integrated proposals for augmentation of major schemes and are awaiting for funding commitments to implement the proposals.
 

1. Location of the Area
                     
 
  Statistics of the Area
    Total Area 8,488.0 km2
    Population (2001) 1,177,358
    Population (2009)* 1,309,000
    Population Density (2009) 154.2/km2
    * Estimated mid year Population by the Department of Census and Statistics - Sri Lanka
             
             
 
    Please click on map to enlarge it.
   
     
       

  Badulla District Map   Click here to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

  Monaragala District Map   Click here to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

Index ^                  

2. Comparison of Service Connections
 
As at end of
No. of Connection
 
2006
39,662
 
2007
44,178
 
2008
49,157
 
2009
52,624
 
         
         
         
         
         
         
         
         
         
         
Index ^      

3. Details of Schemes within the area
 
  The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.  
 
3.1 Schemes which are presently in operation
  Region Scheme
Total no. of connections as end of 31st December 2009
Average Monthly Production (m3/ month)
     
1
Badulla District Seelathenne
152
2,593
     
2
Kappetipola
2,799
50,006
     
3
Haldemulla
229
5,478
     
4
Lunuwatte
396
5,978
     
5
Welimada
531
11,739
     
6
Madawella
1,059
15,117
     
7
Badulla
11,322
339,217
     
8
Silmiyapura
225
3,718
     
9
Ambagasduwa
1,931
27,044
     
10
Girandurukotte
501
11,059
     
11
Diyatalawa
3,348
140,733
     
12
Mahiyanganaya
1,672
52,226
     
13
Bogahakumbura
1,022
13,808
     
14
Amunekele
353
4,025
     
15
Bandarawela
3,446
76,637
     
16
Kandaketiya
57
1,103
     
17
Boralanda
2,899
42,920
     
18
Liyanagahawela
91
863
     
19
Haputale
642
15,857
     
20
Kahattewela
These Schemes are now integrated with other Schemes
     
21
Sinhapura      
22
Diganthenna      
23
Kolathenne      
24
Matara District Nakkala
517
7,333
     
25
Wellawaya
5,024
118,333
     
26
Buttala
2,203
51,611
     
27
Monaragala
3,255
66,533
     
28
Siyabalanduwa
720
10,725
     
29
Okkampitiya
1,633
27,171
     
30
Sevanagala
1,500
26,039
     
31
Bibile
1,483
24,039
     
32
Badalkumbura
841
12,167
     
33
Thanamalwila
981
17,598
     
34
Madagama
1,781
25,119
     
Total
52,623
1,206,786
     
Index ^                  
3.2 Ongoing Projects
3.2.1 Small and Medium Water Supply Projects
  Project Name
No. of Beneficiaries
Total Cost Estimate (Rs. Million)
Duration
   
From
To
1
Ohiya Transmission
31,150
189.0
February 1999
December 2011
   
2
Monaragala Water Supply - Stage II
9,800
154.8
January 1999
December 2011
   
3
Badalkumbura Water Supply
22,000
124.4
October 1999
December 2011
   
4
Ambagasduwa Water Supply
6,000
135.0
June 1999
December 2013
   
5
Wellawaya Water Supply
6,000
250.0
January 2007
December 2012
   
               
Index ^            

4. Contact Details
  Postal Address Regional Support Centre (Uva)
National Water Supply & Drainage Board
New Road,
Bandarawela
       
  Telephone/ Fax +94 57 2232658        
                       
  Assistant General Manager (Uva)        
  Name Mr. R. S. Liyanage        
  Mobile +94 77 3051236        
  E-mail agmuva@waterboard.lk        
             
  Managers (Operational & Maintenance)        
  Bandarawela          
  Name Mr. K. H. C. Dayarathne        
  Telephone +94 57 2222417
+94 57 2232297
       
  Fax +94 57 2231048        
  Mobile +94 77 3502185        
  E-mail managerban@waterboard.lk        
  Responsibility Areas Diyathalawa, Bandarawela, Badulla, Boralanda, Diviotwela, Ambagasduwa, Mahiyanganaya, Girandurukotte, Welimada, Haputale, Keppetipola, Madowita, Bogahakumbura  
                       
  Monaragala          
  Name Mr. T. W. M. L. P. Wijesundara        
  Telephone +94 55 2277067
       
  Fax +94 55 2277158        
  Mobile +94 77 7489654        
  E-mail managermon@waterboard.lk        
  Responsibility Areas Monaragala, Siyabalanduwa, Bibila, Madagama, Buttala, Okkampitiya, Sevanagala, Thanamalwila, Badalkumbura, Wellawaya  
       
Index ^          

5. Key Facts and Figures
                       
5.1 Service Standard Indicators
Service Indicators
RSC (Uva) 2008
       
Regional Average
       
Water Coverage (%) Pipe System maintained by NWSDB
16.2%
       
Per Capita Consumption (l/c/d)
94.0
       
Water Availability (hours)
9.6
       
Water Quality - Bacteriological Quality Compliance
94.1%
       
Water Quality - Bacteriological Testing Compliance
100.0%
       
Water Quality - All Samples Compliance
71.2%
       
Sewerage Coverage (%)
-
       
           
5.2 Operational Indicators    
Operational Indicators
RSC (Uva) 2008
       
Regional Average
       
Non-Revenue Water (%)
30.0%
       
Non-Revenue Water - m3/conn/day
0.23
       
Defective Meters per '000 connections
124.6
       
Total Staff/ 1000 connection
27.4
       
Operational Staff/ 1000 connection
25.4
       
Estimated Bills/ 1000 connections
186.4
       
                       
5.3 Performance in Customer Service    
Customer Service Indicators
RSC (Uva) 2008
       
Regional Average
       
Response to requests for new service connections (%)
90.8%
       
Customer Complaints Volume (Complaints/ 1000 connection)
230.0
       
Customer Complaints Resolution
67.5%
       
                       
5.4 Key Performance Indicators (KPIs)    
Financial KPIs
RSC (Uva) 2008
       
Regional Average
       
Collection Ratio (%)
97.4%
       
Accounts Receivable Period (months)
3.3
       
Collectable Accounts Receivable Period (months)
1.3
       
Operating Ratio
1.34
       
Production Cost (LKR/ m3 Produced)
24.42
       
Average Tariff (LKR/ m3 Sold)
18.68
       
Stock Efficiency (LKR/ connection)
n/a
       

Index ^
 
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::: Updated on 2010.03.17 :::
                     
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