| Regional Support Centre (Western - South) [Kalutara District] |
| |
|
|
|
|
|
|
|
|
|
|
| Index |
| |
|
Location of the Area |
| |
|
Connection Details |
| |
|
Details of Schemes within the area |
| |
|
Contact Details |
| |
|
Key Facts & Figures |
|
| |
A Deputy General Manager (DGM) heads the Western South RSC with an Assistant General Manager (AGM) providing the support in running the RSC unit. The O&M activities are divided into three regional set ups namely Dehiwala Region, Kalutara Region and Panadura region and managed by three different regional managers. The principal RSC functions are to provide necessary support to the three regional offices in their day to day O&M activities and to provide help and guidance in the ongoing scheme rehabilitation and augmentation work.
The O&M managers report to the DGM and all RSC functions are monitored by the Additional General Manager for the Western Zone. The RSC is providing services to the regional offices within their capacity; any additional help as necessary is obtained from the Head Office through the Additional General Manager. |
|
|
| 1. Location of the Area |
| |
|
|
|
|
|
|
|
|
|
|
| |
|
|
Statistics of the Area |
| |
|
Total Area |
1646.0 km2 |
| |
|
Population (2001) |
1,066,239 (Kalutara District Only) |
| |
|
Population (2009)* |
1,608,146 |
| |
|
Population Density (2009) |
977.0/km2 |
| |
|
* Estimated mid year Population by the Department of Census and Statistics - Sri Lanka |
| |
|
|
|
|
|
|
| |
|
|
|
|
|
|
| |
|
|
| |
|
Please click on map to enlarge it or click here to View or Download the original map published by the Survey Department of the Government of Sri Lanka. |
| |
|
|
| Index ^ |
|
|
|
|
|
|
|
|
|
|
| 2. Comparison of Service Connections |
| |
|
As at end of |
No. of Connection |
|
 |
2006 |
127,435 |
|
2007 |
136,790 |
|
2008 |
148,036 |
|
2009 |
156,031 |
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| |
|
|
|
|
| Index ^ |
|
|
|
|
| 3. Details of Schemes within the area |
| |
| |
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide. |
|
| |
| 3.1 Schemes which are presently in operation |
| |
Region |
Scheme |
Total no. of connections as end of 31st December 2009 |
Average Monthly Production (m3/ month) |
|
|
|
1 |
Towns South of Colombo |
Dehiwala |
86,331 |
2,760,000 |
|
|
|
2 |
Moratuwa |
|
|
|
3 |
Kalutara Region |
Wadduwa |
7,866 |
540,905 |
|
|
|
4 |
Kalutara |
11,288 |
|
|
|
5 |
Bombuwala |
804 |
28,066 |
|
|
|
6 |
Pilaminawatte |
286 |
|
|
|
7 |
Payagala |
7,089 |
408,666 |
|
|
|
8 |
Beruwala |
6,846 |
|
|
|
9 |
Aluthgama |
7,545 |
|
|
|
10 |
Matugama |
403 |
7,839 |
|
|
|
11 |
Panadura - Horana Region |
Mawgama |
These schemes are now integrated with other Schemes
|
|
|
|
12 |
Jayakodykanda |
|
|
|
13 |
Horana |
3,240 |
630,312
|
|
|
|
14 |
Bandaragama |
3,896 |
|
|
|
15 |
Keselwatte |
19,365
|
|
|
|
16 |
Panadura |
|
|
|
17 |
Ingiriya |
892 |
|
|
|
Total |
156,031 |
4,375,798 |
|
|
|
| Index ^ |
|
|
|
|
|
|
|
|
|
| 3.2 Ongoing Projects |
| 3.2.1 Small and Medium Water Supply Projects |
| |
Project Name |
No. of Beneficiaries |
Total Cost Estimate (Rs. Million) |
Duration |
|
|
From |
To |
1 |
Kalutara Integrated Water Supply - Stage II |
142,000 |
901.5 |
January 2003 |
December 2012 |
|
|
|
|
|
|
|
|
|
|
| 3.2.2 Large Scale Water Supply and Sanitation Projects |
| |
Project Name (Donor) |
No. of Beneficiaries |
Total Cost Estimate (Rs. Million) |
Duration |
|
|
From |
To |
|
|
| Inter-District Projects |
|
|
1 |
Water Treatment Facilities Moratuwa/ Panadura, Ambatale and in Negombo (Spanish) [Formerly Galagoda Water Supply Scheme] |
10,000 |
2,690.0 |
October 2007 |
December 2009 |
|
|
|
| 4. Contact Details |
| |
|
|
|
|
|
|
| Please click here to view/ download full contact list for Regional Support Centre (Western - South) |
| |
|
|
|
|
|
|
| |
Postal Address |
Regional Support Centre (Western - South)
National Water Supply & Drainage Board
286/1/1,
Goal Road,
Mt. Lavinia |
|
|
|
|
| |
Telephone |
+94 11 2729145 |
|
|
|
|
| |
Fax |
+94 11 2730341
+94 11 2732685 |
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| |
Deputy General Manager |
|
|
|
|
|
| |
Name |
Mr. K. R. Devasurendra |
|
|
|
|
| |
Telephone |
+94 11 4962951 |
|
|
|
|
| |
Mobile |
+94 77 7223728 |
|
|
|
|
| |
E-mail |
dgmws@waterboard.lk |
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| |
Assistant General Manager |
|
|
|
|
| |
Name |
Mr. R. A. B. S. Mendis |
|
|
|
|
| |
Telephone |
+94 11 2727578 |
|
|
|
|
| |
Mobile |
+94 77 7747176 |
|
|
|
|
| |
E-mail |
agmws@waterboard.lk |
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| |
Managers (Operational & Maintenance) |
|
|
|
|
|
| |
Towns South of Colombo |
|
|
|
|
|
| |
Name |
Mrs. K. M. N. Pushpakumari |
|
|
|
|
| |
Telephone/ Fax |
+94 11 2734444 |
|
|
|
|
| |
Fax |
+94 11 2713108 |
|
|
|
|
| |
Mobile |
+94 77 7719882 |
|
|
|
|
| |
E-mail |
managertsc@waterboard.lk |
|
|
|
|
| |
Responsibility Areas |
Dehiwala, Moratuwa |
|
| |
|
|
|
|
|
|
|
|
|
|
|
| |
Panadura/ Horana |
|
|
|
|
|
| |
Name |
Mr. J. C. W. Ediriweera |
|
|
|
|
| |
Telephone |
+94 38 5672187
+94 38 2241856-7
|
|
|
|
|
| |
Fax |
+94 38 2241544 |
|
|
|
|
| |
Mobile |
+94 77 2240572 |
|
|
|
|
| |
E-mail |
managerpanadura@waterboard.lk |
|
|
|
|
| |
Responsibility Areas |
Panadura, Bandaragama, Horana, Ingiriya |
|
| |
|
|
|
| |
Kalutara |
|
|
|
|
|
| |
Name |
Mr. L. P. A. P. Perera |
|
|
|
|
| |
Tel/ Fax |
+94 34 5581497
|
|
|
|
|
| |
Mobile |
+94 77 2442048 |
|
|
|
|
| |
E-mail |
managerkalu@waterboard.lk |
|
|
|
|
| |
Responsibility Areas |
Kalutara, Beruwala, Wadduwa, Waskaduwa, Aluthgama, Matugama, Payagala |
|
| |
|
|
|
|
|
| Index ^ |
|
|
|
|
|
|
| 5. Key Facts and Figures |
| |
|
|
|
|
|
|
|
|
|
|
|
| 5.1 Service Standard Indicators |
|
| Service Indicators |
RSC (Western - South) 2008 |
|
|
|
Regional Average |
|
|
|
| Water Coverage (%) Pipe System maintained by NWSDB |
48.4% |
|
|
|
| Per Capita Consumption (l/c/d) |
122.3 |
|
|
|
| Water Availability (hours) |
12.0 |
|
|
|
| Water Quality - Bacteriological Quality Compliance |
95.1% |
|
|
|
| Water Quality - Bacteriological Testing Compliance |
100.0% |
|
|
|
| Water Quality - All Samples Compliance |
99.5% |
|
|
|
| Sewerage Coverage (%) |
2.3% |
|
|
|
| |
|
|
|
|
|
| 5.2 Operational Indicators |
|
|
|
| Operational Indicators
|
RSC (Western -South) 2008 |
|
|
|
Regional Average |
|
|
|
| Non-Revenue Water (%) |
33.0% |
|
|
|
| Non-Revenue Water - m3/conn/day |
0.32 |
|
|
|
| Defective Meters per '000 connections |
23 |
|
|
|
| Total Staff/ 1000 connection |
4.2 |
|
|
|
| Operational Staff/ 1000 connection |
4.1 |
|
|
|
| Estimated Bills/ 1000 connections |
80 |
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| 5.3 Performance in Customer Service |
|
|
|
| Customer Service Indicators
|
RSC (Western - South) 2008 |
|
|
|
Regional Average |
|
|
|
| Response to requests for new service connections (%) |
90.0% |
|
|
|
| Customer Complaints Volume (Complaints/ 1000 connection) |
219.3 |
|
|
|
| Customer Complaints Resolution |
33.0% |
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
| 5.4 Key Performance Indicators (KPIs) |
|
|
|
| Financial KPIs
|
RSC (Western - South) 2008 |
|
|
|
Regional Average |
|
|
|
| Collection Ratio (%) |
99.0% |
|
|
|
| Accounts Receivable Period (months) |
4.8 |
|
|
|
| Collectable Accounts Receivable Period (months) |
1.5 |
|
|
|
| Operating Ratio |
1.02 |
|
|
|
| Production Cost (LKR/ m3 Produced) |
15.36 |
|
|
|
| Average Tariff (LKR/ m3 Sold) |
19.30 |
|
|
|
| Stock Efficiency (LKR/ connection) |
1,790 |
|
|
|
|
| Index ^ |
| |
All Island toll free Call Centre
for seeking information of our activities or for any complaints to the NWSDB on breakdowns, interruptions and water leaks.
Call 1939 |
| |
| ::: Updated on 2011.01.25 ::: |
| |
|
|
|
|
|
|
|
|
|
|
© 2011 National Water Supply and Drainage Board. All rights reserved. |
Western - South