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Environmental Assessment and Review Framework

SRI: Greater Colombo Water and Wastewater Management Improvement Investment Program - June 2013
Prepared by the National Water Supply and Drainage Board and Colombo Municipal Council for the Asian Development Bank.

Resettlement Plan

SRI: Greater Colombo Water and Wastewater Management Improvement Investment Program (Project 2 Component 1: Nonrevenue Water Reduction in Colombo City) - June 2013
Prepared by the National Water Supply and Drainage Board and Colombo Municipal Council for the Asian Development Bank.

Greater Colombo Water and Wastewater Management Improvement Program (Project 1)

Effectiveness of Rain Water Harvesting (RWH) Systems as a Domestic Water Supply Option by Tanuja Ariyananda and M.M.M. Aheeyer of Lanka Rainwater Harvesting Forum Colombo - October 2011

Section I & II - Invitation for Submission of EOI [PDF - 248 KB]
Section III [PDF - 67.8 KB]
Section IV - Submission Format [PDF - 56.1 KB]
Section V - NWSDB Project Cost Estimates [PDF - 84.6 KB]
Section VI - Feasibility Reports [PDF - 38.3 MB]
DS Divisions-wise Coverage and Level of Service Details (2008) [PDF - 34.1 KB] [ZIP - 30.8 KB]
DS Divisions-wise Coverage and Level of Service Details (2009) [PDF - 33.2 KB] [ZIP - 25.7 KB]
DS Divisions-wise Coverage and Level of Service Details (2010) [PDF - 93.9 KB] [ZIP - 79.3 KB]
DS Divisions-wise Coverage and Level of Service Details (2011) [PDF - 96.8 KB] [ZIP - 84.6 KB]
DS Divisions-wise Coverage and Level of Service Details (2012) [PDF - 132 KB] [ZIP - 120 KB]
DS Divisions-wise Coverage and Level of Service Details (2013) [PDF - 417 KB] [ZIP - 302 KB]

View our Drinking Water Quality Status here

Water Conservation Poster Collection
[Download File - ZIP - 3.06 KB]

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A Deputy General Manager (DGM) heads the Eastern RSC with the support of an Assistant General Manager (AGM). Operations and Maintenance (O&M) activities are divided into four regions namely Trincomalee, Ampara, Batticaloa and Akkaraipattu Region and are managed by four different regional managers. Mainly the RSC functions are to provide necessary support to the four regional offices in the day to day O&M activities and to provide help and guidance in the existing scheme rehabilitation and augmentation work.

Trincomalee O&M Manager directly report to DGM and all other O&M Managers report to the DGM through the AGM and all RSC functions are monitored by the Additional General Manager. The RSC provides services to all regional offices within their capacity, any additional help is obtained from the head office (HO) through the Additional General Manager.

Inspite of having functioned for a long time, the RSC still lacks capacity specially in some technical services, such as planning and design activities, electromechanical works etc. This is primarily due to lack of technical staff and other resources. The main reasons for the shortage of staff are the geographical location and the lack of quarters facilities which has made it very difficult for the RSC to appoint the required skilled personnel as only a few are willing to come and work in the area.


Please click on map to enlarge it
Statistics of the Area
Total Area 9,996.0 km2
Population (2012) 1,551,381
Population Density (2012) 160.0/km2
* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide

Schemes which are presently in operation

Region Scheme Total no. of connections
as end of 31th December 2014
Average Monthly
Production
(m3/ month)
Ampara Region Damana 351 55746
Uhana 1596
Hingurana 938
Mahaoya 81 2940
Ampara 7254 260389
Padiyathalawa 507 13265
Inginiyagala 356 8555
Dehiattakandiya 2666 45019
Sammanthurai 9932 164988 
Valathapittiya 707
Akkaraipattu Region Ninthavur 4364 298882
Karaithivu 3707
Sainthamaruthu 6219
Kalmunai 9073
Maruthamunai 4967
Irakkamam 2668 326944
Akkaraipattu 10559
Addalaichenai 3481
Oluvil & Palamunai 3236
Pottuvil 2687 54516
Thirukkovil 933 9899
Batticaloa Region Chenkalady 24 235
Batticaloa 2940 76636
Eravur 934 5674
Irudayapuram 868 11154
Kattankudy 4695 29903
Kallar 3704 26211
Kaluwanchikudy 309 3600
Kallady 717 9474
Arayampathi 852 8644
Vavunathivu 667 4948
Trincomalee Region Seruwila 102 856113
Town 10286
Palaiyoothu 6034
Kantale 6024
Thampalagamam 4077
Kinniya 6515

Andakulam

3635
Total 128665 2277327

Ongoing Projects

Small and Medium Water Supply Projects

Project Name  No. of Beneficiaries  Total Cost Estimate
(Rs. Million)
 
Duration
From To
Kantale (Agbopura) Water Supply 8,000 275.0 Jan
1999
Dec
2014
Thampalakamam Water Supply 28,000 95.2 Jan
1999
Dec 2012
Serunuwara Water Supply 2,500 110.1 Jan
2001
Dec
2016
Wanele Water Supply 14,000 808.5 Dec 2012 Dec
2015

Large Scale Water Supply and Sanitation Projects

Project Name (Donor) No. of Beneficiaries  Total Cost Estimate
(Rs. Million)
 
Duration
From To
Trincomalee District
Greater Trincomalee
Integrated Water
Supply Scheme
(5 DS Divisions)
333,000 (Population)
65,000 (Connections)
EURO 20.35
LKR 1000
Jan
2005
Jan
2013
Mutur WSS ADB funded
Secondary Towns and
Rural Community
Based Water Supply and
Sanitation Project
(35 GN Divisions)
52,000 (Population)
10,000 (Connections)
2,885 Jan
2004
Dec
2013
Eachalampathu WSS
Serunuwara WSS
26,000 (Population)
7,000 (Connections)
1,074 Jan
2011
Jun
2014
Ampara District
JICA WSS Eastern Province
Water Supply Development
Projects (EPWSDP) - Ampara
290,000 (Population)
58,000 (Connections)
LKR 6,526 Foreign Fund
LKR 5,266 GoSL LKR 1,260
Jul
2010
Dec
2013
Ectad - (Phase - 111) WSS
Intergrated Water Supply
Scheme for the Unserved Areas of Ampara District
200,000 (Population)
47,000 (Connections)
12,175 Nov
2011
Dec
2015

Please Click here to view / download full contact list for Regional Support Centre (Eastern)

Postal Address : Regional Support Centre (Eastern)
National Water Supply & Drainage Board
No: 48A/1, Kandy Road,
Trincomalee
Telephone : +94 26 2222028
Fax : +94 26 2225225

 

Name & Designation Mobile E-mail
Mr. Navaratnarajah Sudesan
Deputy General Manager
+94 77 2442049 This email address is being protected from spambots. You need JavaScript enabled to view it.
Mr. Konamalai Vassudevan
Assistant General Manager (EN)
+94 777755135


This email address is being protected from spambots. You need JavaScript enabled to view it.

Mr. M.M.M Nazeel
Assistant General Manager (ES)

+94772302762   This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone Fax Mobile E-mail

Mr. S.Jayanthan
(Trincomalee)
Responsibility Areas:

Trincomalee Town, Palaiyoothu,

Andakulam, Kinniya, Thampalagamam, 

Kanthale and Seruvila and Nillaveli and Muthur

Pullmoddai & Eachilampattu

+94 262225383 +94 26 2225383 +94 77 7755133  This email address is being protected from spambots. You need JavaScript enabled to view it.

Mr. U.K.M.Musajith
(Ampara)
Responsibility Areas:

Uhana, Inginiyagala, Damana,

Hingurana, Ampara Dehiyadakkandiya,

Padiyathalawa,Mahaoya,

Sammanthurai and Valathapittiya

+94 632222125 +94 63 2222024 +94 772385372  This email address is being protected from spambots. You need JavaScript enabled to view it.

Mr. M.T.Bawa
(Akkaraipattu)
Responsibility Areas:

Irakkamam, Akkaraipattu,

Addalachchenai, Palmunia & Oluvil,

Ninthavur,Karaithivu,Sainthamaruthu,

Kalmunai, Maruthamunai,

Thirukkovil and Pottuvil

+94 672277339 +94 67 2279324 +94 77 3903436  This email address is being protected from spambots. You need JavaScript enabled to view it.

Mr. D.A. Pragash
(Batticaloa)
Responsibility Areas:

 Chenkalady,Batticoloa,Eravur,

Irudayapuram, Kattankudy,Kallar,

Kaluwanchikudy, Kallady,

Arayampathi,Vavunathevu

+94 652227476 +94 65 2050600  +94 77 7937754  This email address is being protected from spambots. You need JavaScript enabled to view it.

Service Standard Indicators

Service Indicators 2014
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 41.0%
Per Capita Consumption (l/c/d) 79.7
Water Availability (hours) 19.0
Water Quality - Bacteriological Quality Compliance 100.0%
Water Quality - Bacteriological Testing Compliance 100.0%
Water Quality - All Samples Compliance 95.0%
Sewerage Coverage (%) -

Operational Indicators

Operational Indicators 2014
Regional Average
Non-Revenue Water (%) 20.0%
Non-Revenue Water - m3/conn/day 0.12
Defective Meters per '000 connections 15
Total Staff/ 1000 connection 6.6
Operational Staff/ 1000 connection 5.9
Estimated Bills/ 1000 connections 18.9

Performance in Customer Service

Customer Service Indicators 2014
Regional Average
Response to requests for new service connections (%) 64.8%
Customer Complaints Volume (Complaints/ 1000 connection) 18.6
Customer Complaints Resolution 97.0%

Key Performance Indicators (KPIs)

Financial KPIs 2014
Regional Average
Collection Ratio (%) 92.4%
Accounts Receivable Period (months) 4.2
Collectable Accounts Receivable Period (months) 2.6
Operating Ratio 1.32
Production Cost (LKR/ m3 Produced) 36.5
Average Tariff (LKR/ m3 Sold) 15.6
Stock Efficiency (LKR/ connection) 2,528
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Regional Support Centre (Northern) for more Click here.....

In August 2009 the North RSC functions were completely separated from the other RSCs and a DGM was appointed. An AGM was also put in place to provide support in running the RSC.  O&M activities come under Jaffna Region and are managed by a Regional Manager.  The main RSC functions are to provide necessary support to the Regional Office in the day to day O&M activities and to provide help and guidance in the existing scheme rehabilitation and augmentation work.

The O&M manager reports to the AGM. All RSC functions are monitored by the Additional General Manager for North & Central. The RSC is providing services to the Regional Offices within their capacity.  Any additional help, if necessary, is obtained from H/O through the respective Additional General Manager.

As this is a newly setup unit and due to the extraordinary situation that has prevailed for nearly three decades, the coverage of NWSDB in the North is limited. There are some medium scale schemes operational in Vavuniya and Mannar district. All other schemes in North RSC are very small scale water schemes.

The NWSDB is now taking steps to establish the North RSC as an independent unit, providing it with support in order to be able to widen and improve the services to the consumers in the North.

northern map
Please click on map to enlarge it
Statistics of the Area
Total Area 8,884.0 km2
Population (2015)* 1,236,850
Population Density (2014) 139.22/km2
Estimated mid year Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

 

As at end of No. of Connection
2006 4,439
2007 5,083
2008 5,435
2009 5,729
2013 8,762
2014 11,972
2015 14,779
2016 April 15,332

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region District Scheme

Total no. of connections as end of
30th April 2016

Average Monthly Production
(m3/ month)
Vavuniya  Vavuniya Vavuniya 1,794 25,710.00
Mannar Adampan 550 8,360.00
  Erukkilampiddi 457 188,430
  Thirukatheeswaram 101
  Mannar 5475
  Vankalai 1050
  Murunkan  168
  Vedaththalthivu 693 9,327.00
  Vellankulam  554 13,100.00
Jaffna Jaffna Kayts 400 3,090.00
  Vaddukoddai 58 420.00
  Watharawathai 455 7,500.00
  Chunnakam 128 900.00
  Velvettithurai 282 5,850.00
  Karainagar 88 360.00
  Araly 275 1680.00
  Karaveddy 854 12,210.00
  Velanai 71 2,760.00
  Nainativu 9 120.00
  Analativu 6 30.00
  Mandaithivu 68 480.00
  Kaithady 161 1200.00
  Vempirai 45 390.00
  PointPedro 816 8,220.00
Mullaitivu Pandiyankulam 130 2,370.00
  Mallavi 264 3,540.00
  Oddusuddan 230 4,200.00
Vavuniya Nedunkerny 150 2,700.00
Killinochchi Kilinochchi - -
Total 15,332 302,947.00
Postal Address : Regional Support Centre (Northern)
National Water Supply & Drainage Board
Jaffna Road, Vavuniya
Telephone
: +94 24 2225719
Fax
: +94 24 2225088/2227341/2225720
Name & Designation Telephone Fax Mobile E-mail
Mr.A.M.A.Rafeek
Deputy General Manager

+94242225719
0777264857

+94242225088  +94 77 385 6730  This email address is being protected from spambots. You need JavaScript enabled to view it.">dThis email address is being protected from spambots. You need JavaScript enabled to view it.
Mr. K.Vasudevan
Assistant General Manager (Northen)
+94 24 2225720
0777755135
+94 24 2227341 +94 77 244 2075 This email address is being protected from spambots. You need JavaScript enabled to view it.">gThis email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone Fax Mobile
Mr.E.Jegatheesan
Regional Manager (Jaffna)
+94 21 2217094 +94 21 2227965 +94 71 4861540
Mr. N.Elanchelian
District Engineer (Jaffna)
+94 21 2223742 +94 21 2227965 +94 779357135
Mr.N.Navaruban
District Engineer (Killinochchi/Mullaitivu)
+94 21 2283981 +94 21 2283981 +94 77 7862354
Mr. J.Vijayabalan
Regional Manager (Vavuniya)
+94 24 2222169 +94 24 2225088 +94 77 7811246
Mr. J.Vijayabalan
District Engineer (Vavuniya)
+94 24 2222169 +94 24 3248011 +94 77 937 2769
Mr. G.Nimalan
District Engineer (Mannar)
+94 23 2222124 +94 23 2222851 +94 77 2662433

 

Development Section

Name & Designation Telephone Fax Mobile
Mr. E.Jesuthason
Chief Engineer(Planning & Co-ordination)
+94 24 222 5720 +94 24 2225720 +94 77 7706695

Mr.E.Selvakumar
Chief Enginner(Planning & Design)

+94 24 2225720 +94 24 2225720 +94 772984177

Mr.N.Athmarajah
Chief Engineer (Planning & Construction)

+94 24 2225720 +94 24 2225720 +94 71 4910697
Mr.N.Aravinthan
Chief Engineer(Mechanical  & Electrical)
+94 24 2225720 +94 24 2225720 +94 752361299

  

Service Standard Indicators

Service Indicators  RSC (Northern) 2016
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 6.15%
Per Capita Consumption (l/c/d) 99.76
Water Availability (hours) 14.00
Water Quality - Bacteriological Quality Compliance 100% 
Water Quality - Bacteriological Testing Compliance 100% 
Sewerage Coverage (%) -

Operational Indicators

Operational Indicators RSC (Northern) 2016
Regional Average
Non-Revenue Water (%) 29.66%
Non-Revenue Water - m3/conn/day 0.21
Defective Meters per '1000 connections 4.53
Total Staff/ 1000 connection 18.47
Operational Staff/ 1000 connection 16.5
Estimated Bills/ 1000 connections 36.36

Performance in Customer Service

Customer Service Indicators RSC (Northern) 2016
Regional Average
Response to requests for new service connections (%) 79.75%
Customer Complaints Volume (Complaints/ 1000 connection) 6.57
Customer Complaints Resolution 100%

Key Performance Indicators (KPIs)

Financial KPIs RSC (Northern) 2016
Regional Average
Collection Ratio (%) 89.50%
Accounts Receivable Period (months) 4.39
Collectable Accounts Receivable Period (months) 2.49
Operating Ratio 4.10
Production Cost (LKR/ m3 Produced) 31.34
Average Tariff (LKR/ m3 Sold) 45.13
Stock Efficiency (LKR/ connection) 10,021.88

 

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Uva province comprises of two districts namely Badulla and Moneragala. Under the supervision of Deputy Genereal Manager Regional Support Centre (DGM-RSC), Regional Office, Bandarawela and Regional Office, Moneragala are functioning with 20 water supply schemes and 11 water supply schemes respectively.

uva map
Please click on map to enlarge it
Statistics of the Area
Total Area 8,488.0 km2
Population (2002) 1,259,900
Population Density (2012) 148.4/km2
* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

1.Ongoing Projects

Small and Medium Water Supply Projects
Project Name Total Cost Estimate
(Rs. Million)
No. of Beneficiaries Started Date Expected Date of Completion
 

Ohiya Transmission

 

264.7  10,000 Feb-1999 Commissioned on 25.02.2013 

Ohiya Distribution improvement

Mar-2013 Nov-2014
Monaragala Water Supply - Stage II 154.8  10,000 Jun-1999 Nov-2014
Badalkumbura Water Supply 124.4  22,000 Oct-1999 Apr 2013
Ambagasduwa Water Supply - Stage I 382.0  17,750 Jun-1999 Nov 2013
Jun-2013  Nov-2014
Wellawaya Water Supply - Stage I 250.0   6000 Jan-2007 Commissioned on 25.07.2012
Wellawaya Water Supply - Stage II Aug-2012  Nov-2014

 Urgent improvements to Bandarawela and Diyathalawa Water Supply Schemes (6month crash programme) in Badulla District

With Cabinet approval this urgent improvement implemented and completed 30th November 2013 to provide 2000 long outsiding new connections in the waiting list for the last eight years.

Procument plan

1. Intake improvement at Aluthwela, Diayathalawa, completed - De-Mal construction

2. Intake improvement at Ellathotta, Kahagolla and Rohamton, completed - CECB

3. Improvement at Banadarawela and Diyathalawa WTP, in progress - Isuru Engineering

4. Replacement of low lift pumps at Aluthwela intake, Diyathalawa, in progress - DIMO

5. Replacement of Booster pumps at Aluthwela, Diyathalawa, in progress - Lanka Tech

6. Enlarging of Aluthwela pumping main, in progress

Water Supply In Chronic Kidney Diseased (CKD) Areas

The Following CKD areas have been identified and arranged drinking Water Supply by using browsers for drinking and cooking purposes.

Short term proposal has been prepared for the cost of Rs. 81.4 million for Moneragala and Bandarawela Districts.

1. Girandurukotte - Theldeniya vasama Hangurankethyaya in Mahiyanganaya DS Division - 17 PE tanks located at identified places to supply drinking water for 95 families.

2. Kukurampola, Rahathangama and Kumaragama in Buttala DS Division - 18 PE tanks located at identified places to supply drinking water for 180 families.

3. Warunagama in Wellawaya DS Division - A proposal has been prepared to fix Iron and Floride removal Filters to improve Water quality.

  • In addition to the above areas Hambegamuwa in Moneragala District has also been identified to implement a Water Supply Project with the cost of Rs 1600 Million (Local Funding)
  • Redee maliyathe  in Mahiyanganaya DS Division in Badulla district has also been identified to supply pipe borne water supply from Mahiyanganaya WSP.
Project Name  DS Division

No of Families

Tentative Estimate (Rs Million) Allocation for 2014 (Rs Million)
Bogoda WSS Haliela 21 2.20 2.00
 Sinnamaliatenna WSS Bandarawela 200  20.00  4.00 
 Makulella WSS Bandarawela  840   63.00 4.00 
Galauda WSS  Kandeketiya  400  19.00  2.30 
Ketawela WSS  Haliela  425  36.00  3.80 
Pelgahatenna WSS  Passara  450  31.00  1.20 
Rehabilitation of Lunugala WSS Lunugala 830  44.30  5.80 
Rehabilitation of Udawela WSS  Badulla  1100  16.00  4.50 
Rahupola WSS  Uva Paranagama  270  40.30  4.50 
Rahangala WSS  Welimada  120  36.00  6.90 
Belaganwewa WSS  Mahiyanganaya  1100  58.00  14.00 
Rehabilitation of Nayabedda State WSS  Bandarawela  170  7.50  1.00 
Rathkinda WSS  Mahiyanganaya  850  90.00  5.50 
Eladaluwa WSS Badulla  320  47.00  5.70 
Rehabilitation of Koltenna WSS Bandarawela  170  10.00  1.00 
Improvement of Plantation Badulla    5.00  5.00 
Improvement of kandana WSS Haliela  120  3.00  1.70 
Rehabilitation of Bathalyaya WSS Mahiyanaganaya  1100  18.50   
Rehabilitation of Kandana WSS Haliela  120  3.00  1.70 
S/D of uPVC pipes & Specials Badulla   5.00 5.00
Sanitation Projects Badulla   5.00 1.00
Total  8606 548.80 78.90

Please click here to view / download full contact list for Regional Support Centre (Uva)

Postal Address :

Regional Support Centre (Uva)
National Water Supply & Drainage Board
1st Floor,Motor Service Station Building,

Badulla Road,

Bandarawela

Telephone
: +94 57 2222417
Fax
: +94 57 2223417
Name & Designation Telephone Fax Mobile E-mail
Eng.M.M.M.Nazeel
Deputy General Manager (Uva)
+94 57 2224417,
+94 57 2221417
+094 0772302762
+94 57 2223417  

This email address is being protected from spambots. You need JavaScript enabled to view it.,
This email address is being protected from spambots. You need JavaScript enabled to view it.,

 

Eng. K.P.Vinothan
Assistant General Manager (Uva)
+94 57 2232658 +94 57 2232658 +94 773179445 This email address is being protected from spambots. You need JavaScript enabled to view it.,
This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Region Telephone Fax Mobile E-mail Responsibility areas
Eng. T.M.M.D.Tennakon
(Manager- Bandarawela)

Bandarawela +94 57 2222417 +94 57 2231048 +94 71 4407145 This email address is being protected from spambots. You need JavaScript enabled to view it.">managerban
@waterboard.lk
This email address is being protected from spambots. You need JavaScript enabled to view it.">Diyathalawa, Bandarawela, Badulla, Boralanda, Divithotawela, Ambagasdowa, Mahiyanganaya, Giradurukotte, Welimada, Haputale, Keppitipola, Madowila, Bogahakumbura, Haldumulla, Seelathenna, Madawela, Silmiyapura, Hali -ela, Lunuwatta, Liyangahawela, Amunukella, Kandeketiya

Mr. W.M.N. Gunasekara

(Area Engineer - Bandarawela)

+94 716532860 

Mr.D.L.H. Vitharana

(Area Engineer - Badulla)

 +94 552222405 +94 552228140  +94 777706538 
Eng.
( Manager - Moneragala)

Monaragala +94 55 2277067 +94 55 2277158 +94 77 This email address is being protected from spambots. You need JavaScript enabled to view it.">managermon
@waterboard.lk
 Moneragala, Siyabalanduwa, Bibila, Okkampitiya, Sevanagala, Thanamalwila, Badalkumbura, Wellawaya, Buttala, Nakkala, Medagama

Ms. Chandani 

Bandara

(District Engineer)

+94 773904680

Chief Engineers

Name & Designation Telephone Fax Mobile
Eng. D.L. Ajith
(Chief Engineer - Construction)
+94 572224253 +94 572232658 +94 773502186

 Eng. K.H.C. Dayarathna
(Chief Engineer - M&E)

+94 57224417 +94 572224417   +94 773502183 

 Eng. M.I.M. Nazeer
(Chief Engineer - Planning & Design)

 +94 572222417 +94 572232658  +94 772240539 
Eng. A.H.Nimal
(Chief Engineer - Planning & Coordination)

 +94 572224417 +94 572223417   +94 718103385

 Eng. A.H.Nimal
(Chief Engineer - Sector Planning)

 +94 57224417 +94 572221417  +94 718103385 
 Mr. C.A.Kumarasena
(Chief Accountant)
+94 572224417  +94 572224417  +94 772443510 
 Mr.S.M.D. Premarathna
(Chief Sociologist)
+94 572224417   +94 572224417  +94 718179744
 Mr.J.M. Vijitha
(Manager - Commercial)
+94 572224417  +94 57224417  +94 718009880 
 Mr. Vithana
(Supply Officer)
+94 572224417 +94 572224417 +94 714438465
Mrs. Samitha Jayakody
(Personal Officer)
+94 572224417 +94 572224417 +94 714419965

Service Standard Indicators

Service Indicators  2012
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 16.2%
Per Capita Consumption (l/c/d) 94.0
Water Availability (hours) 9.6
Water Quality - Bacteriological Quality Compliance 94.1% 
Water Quality - Bacteriological Testing Compliance 100.0 %
Water Quality - All Samples Compliance 71.2% 
Sewerage Coverage (%) -

Operational Indicators

Operational Indicators 2012
Regional Average
Non-Revenue Water (%) 30.0%
Non-Revenue Water - m3/conn/day 0.23
Defective Meters per '000 connections 124.6
Total Staff/ 1000 connection 27.4
Operational Staff/ 1000 connection 25.4
Estimated Bills/ 1000 connections 186.4

Performance in Customer Service

Customer Service Indicators 2012
Regional Average
Response to requests for new service connections (%) 90.8%
Customer Complaints Volume (Complaints/ 1000 connection) 230.0
Customer Complaints Resolution 67.5%

Key Performance Indicators (KPIs)

Financial KPIs 2012
Regional Average
Collection Ratio (%) 97.4%
Accounts Receivable Period (months) 3.3
Collectable Accounts Receivable Period (months) 1.3
Operating Ratio 1.34
Production Cost (LKR/ m3 Produced) 24.42
Average Tariff (LKR/ m3 Sold) 18.68
Stock Efficiency (LKR/ connection) n/a


Targets 

  • Urgent improvements to Bandarawela and Diyathalawa Water Supply Schemes (6month crash programme) in Badulla District.
  • With Cabinet approval this urgent improvement implemented and completed 30 th November 2013 to provide2000 long outstanding new connections in the waiting list for the last eight years.

Procurement plan
• Intake improvement at Aluthwela,Diyathalawa, completed - De-Mal construction.
• Intake improvement at Ellathotta,Kahagolla and Rohamton, completed - CECB.
• Improvement at Bandarawela and Diyatalawa WTP , in progress– Isuru Engineering.
• Replacement of low lift pumps at Aluthwela intake, Diyatalawa, in progress – DIMO.
• Replacement of Booster pumps at Aluthwela, Diyatalawa, in progress – Lanka Tech.
• Enlarging of Aluthwela pumping main, in progress.

 

  • Water Supply in Chronic Kidney Diseased (CKD) Areas
  • The following CKD areas have been identified and arranged drinking Water Supply by using browsers for drinking and cooking purposes.
  • Short term proposal has been prepared for the cost of of Rs 81.4 Million for Moneragala and Bandarawela Districts.
  • Girandurukotte – Theldeniya vasama Hangurankethyaya in Mahiyanganaya DS Division - 17 PE tanks located at identified places to supply drinking water for 95 families.
  • Kukurampola, Rahathangama and Kumaragama in Buttala DS Division - 18 PE tanks located at identified places to supply drinking water for 180 families.
  • Warunagama in Wellawaya DS Division- A Proposal has been prepared to fix Iron and Floride removal Filters to Improve Water Quality
  • In addition to the above areas Hambegamuwa in Moneragala District has also been identified to implement a Water Supply Project with the cost of Rs 1600 Million (local funding)
  • Redee maliyathe in Mahiyanganaya DS Division in Badulla district has also been identified to supply pipe borne water supply from Mahiyanganaya WSP.

RWS Projects – Badulla

Project Name DS Division No of Families

Tentative Estimate
(Rs Million)

Allocation for 2014
(Rs Million)

Bogoda WSS Haliela 21 2.20  2.00
Sinnamaligatenna WSS Bandarawela 200   20.00 4.00 
Makulella WSS Bandarawela 840 63.00 4.00 
Galauda WSS
Kandeketiya  400 19.00 2.30 
Ketawela WSS Haliela  425 36.00 3.80 
Pelgahatenna WSS Passara 450 31.00 1.20 
Rehabilitation of Lunugala WSS Lunugala   830
44.30 5.80 
Rehabilitation of Udawela WSS Badulla  1100 16.00 4.50 
Rahupola WSS Uva paranagama 270 40.30 4.50 
Rahangala WSS Welimada 120 36.00 6.90 
Belaganwewa WSS Mahiyanganaya 1100 58.00 14.00
Rehabilitation of Nayabedda state WSS Bandarawela 170 7.50 1.00
Rathkinda WSS Mahiyanganaya 850 90.00 5.50
Eladaluwa WSS Badulla 320 47.00 5.70
Rehabilitation of Kolatenna WSS Bandarawela 170 10.00 1.00
Improvement of Plantation Badulla   5.00 5.00
Improvement of Kandana WSS Haliela 120 3.00 1.70
Rehabilitation of Bathalyaya WSS Mahiyanganaya 1100 18.50 -
Rehabilitation of Kandana WSS Haliela 120 3.00 1.70
S/D of uPVC pipes & Specials Badulla   5.00 5.00
Sanitation Project Badulla   5.00 1.00
Total 8606 548.80 78.90

 

RWS Projects – Moneragala

Project Name DS Division No of Families

Tentative Estimate
(Rs Million)

Allocation for 2014

No of Contract

Completed Design

Remarks

Kiriibbanwewa Left WSS  Sewenagala 650  42   20.00 9 6 Received from Uva PC
Buduruwagala Temple water supply scheme   Wellawaya  8 8.30  3.50  6 5  
Ruhunudanawwa extension   Siyambalanduwa  169 8.40  3.70  5 3  
Muthukandiya WSS   Siyabalanduwa 1597  333.0  35.00  15 5 10 million received Gamidiriya
Improvement of Okkampitiya WSS   Buttala  1000 38.40   5.00 8 3  
Gangodaarawa Kolladeniya WSS   Madulla  529  53.70 8.20  10 7  
Block 03 WSS   Wellawaya 250  5.40  2.50  1 1  
Dug well construction in Siyambalnaduwa area   Siyabalanduwa 496  3.10   2.40 1 1  
Supply low cost chlorinators to CBOs   Moneragala Dist   1.40  1.40  1 1  
Rehabilitation of Samagipura WSS   Sewanagala  650 5.00  1.90  1 0  
Rehabilitation of Kowl ara north WSS   Sewanagala  450 5.00    1 0  
Pallewela Govindupura WSS   Sewanagala 736  70.00  5.90  9 7  
Maligawila temple WSS   Buttala   3.60  0.50  3 1  
Extension of pipe lines to Kumaragama area   Buttala 539   160.00   5 3  
Extension of pipe lines to kumaragama area   Buttala 447  50.00    4 1  
Ground Water activities   M’gala/ Badulla   22.00  20.00       
S/D of DI Pipes & Special Moneragala   5.00 5.00 1 1  
S/D of uPVC Pipes & Special Moneragala   5.00 5.00 1 1  
Total   819.30  120.00  81 46  

 

Ongoing & proposed projects

Project Name Total Estimate (Rs.M) No of Beneficiary

Started Date

Expected Date of Completion

Ohiya Transmission

264.73 10,000 Feb-1999 Commissioned on 25.02.2013

Ohiya Distribution improvement

Mar-2013 June-2015
Moneragala WS Stage II 154.8 10,000 Jun-1999 April - 2015
Badalkumbura WS 124.4 22,000 Oct-1999 Dec-2013
Ambagasdowa Distribution improvement 382.0 17750 Jun-1999 Nov-2013
Jun-2013 Nov-2014

Wellawaya WS

Wellawaya Distribution improvement

250.0 6000
Jan-2007 Commissioned on 25.07.2012
Aug-2012 April-2015

 

Projects Approved By Board of Directors and Projects in Pipeline

Project Name District

Estimated
(Rs M)

Board Approval Obtained

NPD Approval Obtained

Cabinet Approval Obtained

Awarded Financial Agency Remarks

Badulla-Haliela Intergrated W.S.S

Badulla

11800

USA Funds On going
Mahiyanganaya Badulla 2743
Austrian Funds On going
Kandeketiya Badulla 750
    Expected is awarded by Nov 2014
Taldena/Galauda Badulla 988            
Badalkumbura, Alpotha integrated wsp Moneragala 2748       Local funding  
KiriIbbenwewa Moneragala 2708       Local funding Negotiation stage
Bibile - Medagama Under Feasibility Study

   
Buttala -Moneragala, madulla integrated wsp Moneragala 4340.38 Belgium funds

Design Approval is progress

Hambegamuwa wsp Moneragala 1614.38          
Atampitiya wsp Badulla 900          
Gowerammana / Keppetipola Badulla Under Feasibility Study    
Haldumulla / Seelathenne Badulla Under Feasibility Study    
Rural Water Supply Project Badulla & Moneragala 1050   Capital budget

On going

 

Water Coverage Details – Scheme wise

Badulla as at April 2016

No

Name of the Scheme

Number of New connections in April 2016

Total Number of connection

Design Capacity

(m3 /day)

1

Amunukale

0

389

90

2

Badulla

21

15,472

9000

3

Bandarawela

29

4,728

3000

4

Bogahakumbura/Madovita

3

1,186

110

5

Boralanda / Divithotawela

4

5,095

225

6

Diyathalawa

14

4,288

380

7

Haldumulla

2

288

110

8

Kandaketiya

0

69

45

9

Keppetipola

11

3,649

450

10

Liyangahawela

0

95

454

11

Lunuwatta

16

493

90

12

Mahiyanganaya

8

2,240

2000

13

Seelathanna

0

179

90

14

Silmiyapura

1

296

45

15

Welimada

0

678

1800

16

Medawela

4

1,216

90

17

Girandurukotte

1

777

2000

18

Haputale

4

808

135

19

Ambagasdowa

80

2,745

3000

20

Haliela

6

1,720

465

 

Moneragala as at March 2016

No

Name of the Scheme

Number of New connections in March 2016

Total Number of connection

Design Capacity

(m3 /day)

1

Buttala

27

4,755

3000

2

Moneragala

12

4,499

3000

3

Thanamalwila

10

1,262

600

4

Medagama

21

2,619

1200

5

Wellawaya

5

10,833

8000

6

Badalkumbura

21

1,749

800

7

Sewanagala

6

2,301

2000

8

Bible

5

2,188

1200

9

Nakkala

0

1,159

800

10

Siyabalanduwa

15

1,119

800

11

Okkampitiya

4

2,610

1200

 

 


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Under the present administrative setup of Southern RSC, both the Deputy General Manager (DGM) and the Assistant General Manager (AGM) are looking after the operations and maintenance (O&M) in addition to the development functions. The Manager (O&M) often coordinates with the AGM for her day to day O&M functions. In the case of development functions however like rehabilitation, the involvement of the DGM is quite significant. Budgetary controls are also being done through the DGM’s office.

At present, the number of water supply systems within the respective regions are as follows:

  • Galle Region - 16 WS Schemes, about 106,303 service connections
  • Matara Region - 19 WS Schemes, about 94,582 service connections
  • Hambantota Region - 20 WS Schemes, about 101,961 service connections

Depending upon the magnitude of service connections, an officer in-charge is being appointed to manage the water systems. In general if there are over 5000 service connections within a water system, then one senior Engineering assistant is appointed as officer in-charge. Otherwise one officer manages several schemes, the number of which depends upon the complexity of the schemes and the geography. The District/ Area Engineer setup is prevailing to facilitate the technical and administrative support to the OICs for their O&M functions. The development that has taken place in Hambantota district in the recent past towards expansion of water supply coverage has been considerably higher than that of the other two districts.

There are two sewerage schemes in operation, one in Galle district and the other in Hambantota district. These are serving specific industrial or commercial purposes and should not be considered as a municipal sewer system in a city.

Salinity barrier across the Walawe River


Please click on map to enlarge it

Statistics of the Area

Total Area

5,559.0 km2

Population (1981)*

14,846,750

Population (2012)*

20,359,750

Population Density (1981)*

321/km2

Population Density (2012)*

326.63/km2

* Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region

Scheme

Total no. of connections as end of 30 th November 2016

Average Monthly Production (m3/ month)

Galle District

Galle WSS

23,326

850,127

Hikkaduwa WSS

18,288

340,188

Hapugala WSS

5,290

252,023

Bope-Poddala

7,236

Elpitiya

1,621

36,110

Pitigala

341

6,596

Baddegama WSS & WTP

752

26,301

Ambalangoda

16,136

537,024

Balapitiya

8,285

Batapola

1,406

22.090

Akmeemana

5,688

95,000

Habaraduwa

9,779

178,250

Ahangama

4,691

125,428

Koggala

697

 

Udugama

151

4,650

Wakwella WTP

 

850,127

Matara District

Deniyaya

887

222458

Urubokka

262

Weligama

11166

Matara Mirissa

38205

762125

Matara (Malimbada)

6,540

102938

Karagoda - Uyangoda

2397

40756

Gandara

6000

106367

Kudawella

2806

48000

Devinuwara

2365

37334

Kottegoda

8265

138394

Dikwella

7,672

136765

Makandura

245

2620

Radampola

688

10031

Thihagoda

957 13940

Akuressa

1777

39126

Halalla WTP

xxxx

2,21,544

Nadugala WTP

xxxx

1,84,166

Pitabeddara WSS & WTP

158

2076

Hakmana WSS & WTP

920

18723

Hambantota District

Kirindi Oya

12708

248967

Thissamaharama

3,684

72,051

Tangalle

7,888

583,269

Ambalantota Group

9,423

Ranna Group

11,342

Hungama

6,388

Kataragama

6,614

119,503

Beliatta

5,433

81,640

Kirinda

3,457

63,804

Bundala

793

12,688

Agunakolapalessa

2,789

69,191

Katuwana

1,299

19,320

Ridiyagama

861

24,560

Walasmulla

1,848

34,545

Sooriyawewa

4,121

74,414

Kirama

532

7,950

Muruthawela

3,514

130,500

Hambantota

8,407

206,879

Wakamulla

3,107

52,447

Total

282,368

6595694

Ongoing Projects

Small and Medium Water Supply Projects

Project Name

No. of Beneficiaries

Total Cost Estimate
(Rs. Million)

Duration

From

To

Gonapinuwala Water Supply

 

 

March 2017

December 2019

Please click here to view / download full contact list for Regional Support Centre (Southern)

Postal Address

:

Regional Support Centre (Southern)
National Water Supply & Drainage Board
Paburana, Matara

Telephone

:

+94 41 2229792 / +94 41 2222105

Fax

:

+94 41 2224769

 

Name & Designation

Mobile

E-mail / Fax

Eng.M.M.M.Naseel
Deputy General Manager

+94772984120

This email address is being protected from spambots. You need JavaScript enabled to view it.

+94 41 2224769

Eng S.K. Samantha Kumara
Assistant General Manager

+94773493011                                                                    

This email address is being protected from spambots. You need JavaScript enabled to view it.

+94 41 2224769

Mr E.A. Edirisinghe

Chief Chemist (Southern / Eastern)

+94 718042425

+94 41 2222105

Eng Mr Bandula Wijesinghe

Chief Engineer (Mechanical & Electrical)

+94 71 7055114

This email address is being protected from spambots. You need JavaScript enabled to view it.

+94 41 2222105

L.S.T.A.Vithanage
Manager

+94 041 2229791

+94 041This email address is being protected from spambots. You need JavaScript enabled to view it.">2222182

Managers (Operational & Maintenance)

Name & Designation

Telephone

Fax

Mobile

E-mail

  1. Eng E.R.C.J.Wanigathunga
    (Area Engineer - Matara)
    Eng.S.R.Kumaraperuma
    (Area Engineer - Weligama)
    Responsive Areas: Malimbada, Nadugala, Uyanwatte, Mirissa, Matara, Devinuwara, Gandara, Kottegoda, Dikwella, Kudawella, Hallala, Karagoda, Uyangoda, Makandura, Weligama, Deiyaya, Urubokka, Hakmana

+94 41 2229791

+94 41 2222182

+94 777706918

This email address is being protected from spambots. You need JavaScript enabled to view it.

  1. Eng Mr K.K.D Dias
    (Galle)
    Responsive Areas: Galle, Wackwella, Bope, Poddala, Hikkaduwa, Ambalangoda, Balapitiya, Baddegama, Batapola, Elpitiya, Pitigala, Koggala, Ahangama, Hapugala, Akmeemana, Habaraduwa

+94 91 2235299

+94 91 2241152

+94 777520065

This email address is being protected from spambots. You need JavaScript enabled to view it.

  1. Eng Mr M. Kumarathas
    (Hambantota)
    Responsive Areas: Ambalantota, Ridiyagama, Thissamaharama, Kataragama, Beralihela, Weerawila, Tangalle, Walasmulla, Hungama, Beliatta, Sooriyawewa, Angunakolapelassa, Katuwana, Muruthuwela

+94 47 2220860

+94 47 2222037

+94 77 3179448

 This email address is being protected from spambots. You need JavaScript enabled to view it.

Performance in Customer Service

Customer Service Indicators

2018

Regional Average

Response to requests for new service connections (%)

Pending

Customer Complaints Volume (Complaints/ 1000 connection)

Pending

Customer Complaints Resolution

Pending

Key Performance Indicators (KPIs)

Financial KPIs

2018

Regional Average

Collection Ratio (%)

Pending

Accounts Receivable Period (months)

Pending

Operating Ratio

Pending

Production Cost (LKR/ m3 Produced)

Pending

Average Tariff (LKR/ m3 Sold)

Pending

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 The Sabaragamuwa Province is located on the South-Central region of the island and it is made up of the two administrative districts namely, Rathnapura and Kegalle. This province is made up of mountain ranges valleys, streams and rivers. Both these Districts are strictly agricultural with tea, rubber, paddy and coconut plantations making up their major income generating enterprises. However much agrarian oriented these Districts are, the District of Rathnapura has maintained a reputation from historical times, the world over, for the wealth of gems. The Sabaragamuwa Province is the eighth largest province of Sri Lanka boasting a population of 1,919,487 spread out over a land mass 4900 sq km in extent. Area wise Kegalle District covers 1,663 sq km while Rathnapura District is 3,237 sq km. Rathnapura District located at an elevation of 500ft above sea level, and is the administrative capital of the Sabaragamuwa Province about 100km from Colombo. Kegalle District might even be considered the gateway to the central hills of Sri Lanka and the western region of the Kegalle district is less than 500 ft from the sea level with the eastern region lying 1000ft above the sea level. The Sabaragamuwa Regional Service Support Center (RSC) of NWSDB was established in 2008. After reorganizing the RSC in line with provincial boundaries, it was decided to have a separate RSC for Sabaragamuwa. As is the requirement a Deputy General Manager (DGM) heads the RSC. He is supported by an Assistant General Manager (AGM) and other managers in carrying out the administrative and operational functions. The most important of the RSC functions is the Operation and Maintenance (O&M) of water supply schemes. Other key functions of RSC are: Planning and Design work related to Local Projects; Planning work related to Large Scale Projects; Implementation of Rehabilitation and Augmentation work of the existing schemes; Water Resources Management at the regional or local level; as well as Billing and Revenue collection. Its major task is to provide safe drinking water using new technology and a growing water distribution network. Naturally, Sabaragamuwa province is made up of mountain ranges and therefore providing pipe borne drinking water facilities to hilly areas is a huge task. However, as of the development of RSC Sabaragamuwa, more than 100,000 families are now provided with safe drinking pipe borne water with covering most of the major cities with higher population density. The RSC Sabaragamuwa is providing safe drinking water to the community with 12 major water supply schemes in Ratnapura district and 11 major water supply schemes in Kegalle district. Among these water supply schemes, some water treatment plants are newly built automated plants with latest technologies and operations are done with SCADA systems. However, most of the water treatment plants are manually operated full treatment plants and also there are some partial treated water supply schemes within the region. The National water supply and drainage board is investing Millions of money to building new water treatment plants with better systems. These all investments are being doing to provide a better service with good quality water with adequate quantity to the each citizen within the country. The target of RSC Sabaragamuwa is also to have full treatment plants all over the province and to achieve a higher coverage by providing treated good quality drinking water to the doorsteps of the people living the Sabaragamuwa province.   Balangoda Water Treatment Plant Balangoda Intake -Walawe Ganga    Balangoda Water Treatment Plant        Kahawatta Water Treatment Plant Sedimentation Tank & Rapid Sand Filters     Kahawatta OIC office

Please click on map to enlarge it Statistics of the Area Total Area 4,902.0 km2 Population (2009)* 1,926,000 Population (2012) 1,919,487 Population Density (2012) 391.6/km2 * Estimated mid year Population by the Department of Census and Statistics - Sri Lanka Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka. Ratnapura District Map[ PDF - 637 KB ] Kegalle District Map[ PDF - 382 KB ]
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide. Schemes which are presently in operation Region Integrated Scheme Total no. of connections as end of 31 st December 2019 Average Monthly Production(m3/ month) Ratnapura District Nivithigala 1,541 26,000 Embilipitiya 14,098 294,000 Kahawatta 2,714 61,000 Pelmadulla 3,325 65,000 Rathnapura 10,536 330,000 Udawalawa 7,959 150,000 Balangoda 9,003 185,000 Godakawela 4,184 78,000 Eheliyagoda 3,733 50,000 Kiriella 335 5,000 Kolonna 1,750 32,000 Rathnapura hospital 4 29,500 Kegalle District Gonagaldeniya 115 1,500 Ruwanwella 3,328 77,000 Kannantota 887 17,000 Warakapola 1,640 40,000 Kegalle 14,236 360,000 Mawanalla 25,266 440,000 Aranayaka 2,983 45,000 Bulathkohupitiya 501 9,000 Yatiyantota 1,262 25,000 Dehiovita 2,043 36,000 Rambukkana 7,411 160,000 Total 118,854 2,516,000   Ongoing Projects Distribution System of Greater Ratnapura Water Supply National Water supply and Drainage Board implemented the Greater Ratnapura water supply project with a Spanish government loan. Accordingly, capacity of the existing treatment facilities has been increased by additional 13,000m3/day. However, the distribution system was not included to the project due limitation of funds. Hence, laying of the distribution system of Greater Ratnapura water supply project has been planned using the Local bank funds. Approximately 200km of pipes will be laid by the project and the estimated total cost is Rs. 2,777 Million.  Pipe lines will be laid up to Meneripitiya along the Ratnapura-Colombo road and upto Millakade along Ratnapura-Panadura road. In addition pipes will be laid along all the by roads in the area. Total number of beneficiaries from the project is 80,000 and it will cover 25 GNDs.   Water Supply & Sanitation Improvement Project (WaSSIP) The construction works under Water Supply & Sanitation Improvement Project (WaSSIP) were started to provide safe drinking water to the rural community under World Bank funds. Under the Rural Water Supply component of the project Epalapitiya, Ganepalla and Garagoda Water supply schemes were completed serving 236, 563 and 36 households respectively and the cost is around Rs. Million 92.5. And also 41% of the overall physical progress has been achieved in the Urban Water supply component of the WaSSIP Project, Greater Galigamuwa WSS. The project consists of construction of 9000 m3/day capacity water treatment plant, transmission and distribution system with service reservoirs covering 29 Grama Niladhari Divisions serving 45,012 people. The total cost of the project is Rs. Million 2,300. Greater Galigamuwa WSS                            Ground Reservoir                                                                    Rapid Sand Filter                                    Pump House                                                                                   Intake   Proposed Projects Small and Medium Water Supply Projects Name of WSS District DS Division Proposed population to be served Served GNDS Water source Present status Hemmatagama kegalle Aranayaka, Mawanella, Rambukkana 151,635 159 Asupiniella NPD formats sent by NWS&DB Warakapola kegalle Warakapola 90,000 GNDS alongkandy-Colombo road from Nelundeniya to Ambepussa Mahaoya NPD clearance OK Greater Ruwanwella kegalle Ruwanwella 110,000 13 GNDS Ruwanwella04 GNDS Bulathkohupitiya01 GND Dehiowita Magal oya Pending NPD Approval.Proposal has been submitted by Korea Exim bank Eheliyagoda Ratnapura Eheliyagoda, Dehiowita 71,748 28 Sithawaka Ganga Forward for PAC approval university of Sabaragamuwa  Ratnapura Imbulpe 9,543 Karagasthalawa, Muttettuwegama, Sabaragamuwa university Samanala wewa reservoir Cabinet paper draft send to Addl.GM(P&P) Pannala- Ampagala kegalle Bulathkohupitiya 3,320 Alawathura, Thelkumuduwala, Ampagala, Kiriporuwa, Panapitiya, Punehela, kendawa, Wegalla, Ambamalla, Udapotha, Bulathkohupitiya, Lewala, Urumeewala Ritigaha Oya Forwarded for PAC approval  
Postal Address : Regional Support Centre (Sabaragamuwa)National Water Supply & Drainage BoardNew TownRathnapura Telephone : +94 045 2228271,+94 045 2228272,+94 045 2228274,+94 045 2228275,+94 045 2228276 Fax : +94 045 228273 Name & Designation Telephone Fax Mobile E-mail Eng. W.G.C.L Weerasekara Deputy General Manager +94 045 2228271 +94 045 2228273 +94 77 2442078 This email address is being protected from spambots. You need JavaScript enabled to view it. Eng(Ms.) T.D. PitagampolaAssistant General Manager (Rathnapura) +94 045 2228272 +94 045 2228273 +94 773800229 This email address is being protected from spambots. You need JavaScript enabled to view it. Eng. B.V.I.C.B Vithanage Assistant General Manager (Kegalle) +94 35 2231807 +94 35 2231823 +94 714198416 This email address is being protected from spambots. You need JavaScript enabled to view it. Managers (Operational & Maintenance) Name & Designation Telephone / Fax Mobile E-mail Eng. L.A.N Amarasena(Ratnapura)Responsive Areas: Ratnapura, Embilipitiya, Nivithigala, Eheliyagoda, Udawalawa, Balangoda, Pelmadulla, Kahawatta, Godakawela, Kiriella -94 45 2228500 Fax: +94 45 2228033 +94 71 4396911 This email address is being protected from spambots. You need JavaScript enabled to view it. Eng. G.K. Nimalsiri(Kegalle)Responsive Areas: Kegalle, Mawanella, Aranayaka, Ruwanwella, Dehiowita, Warakapola, Yatiyanthota, Rambukkana +94 35 2231979, +94 35 2231027Fax: +94 35 2231027 +94 762921359 This email address is being protected from spambots. You need JavaScript enabled to view it. Officer in-charge in water supply schemes  Name & Designation Water supply scheme Telephone Mobile A.M.M.Imithihar  - (O.I.C) Rathnapura 045 2222578 071 4396921 G.D.Manamperi  -(O.I.C) Ehaliyagoda/Kiriella 036 2258699 071 5286852 K.A.Ajith Kumara -(O.I.C) Udawalawa 047 2233227 071 4897603 P.B.W.Siripala - (O.I.C) Embilipitiya 047 2230186 071 3000319 S.A.J.Karunarathna -(O.I.C) Balangoda 045 2287589 071 4417123 G.K.A.Bandara -(O.I.C) Pelmadulla/Kahawaththa 045 2270535 071 8040673 N.W.Wasantha - (O.I.C) Kolonna   071 4486783 Y.G.N.Udayarathna - (O.I.C) Godakawela 045 2240466 071 8201701 H.A.D.M.P.Jayasekara -(O.I.C) General Hospital 045 2233619 071 4224194 S.M.Senavirathna - (O.I.C) Kegalle 035 2231901 077 3907422 T.K.C.K.Thiyambarawatta -(O.I.C) Ruwanwella 035 2266099 071 8179596 W.A.R.Weragoda -(O.I.C) Warakapola 036 3268596 077 3941765 Jenet Sahabandu -(O.I.C) Yatiyanthota/Dehiowita 036 2270276 071 4447833 P.G.G.Jayasekara -(O.I.C) Aranayaka 035 3395058 071 5485536 L.I.Ehaliyagoda -(O.I.C) Rambukkana/Hiriwadunna 035 2263236 0714495023 S.U.K.Wijewardana -(O.I.C) Mawanella WTP 036 2246014 071 8380345 W.D.M.L.Wikramasingha -(O.I.C) Moronthota WTP 035 2278065 071 8204688   
  Service Standard Indicators Service Indicators  RSC 2020 January Regional Average Water Coverage (%) Pipe System maintained by NWSDB 19.9% Per Capita Consumption (l/c/d) 120 Water Availability (hours) 23.0 Water Quality - Bacteriological Quality Compliance 93.0  Water Quality - Bacteriological Testing Compliance 100.0 Water Quality - All Samples Compliance 98.5 Sewerage Coverage (%) - Operational Indicators Operational Indicators RSC 2020 January Regional Average Non-Revenue Water (%) 25.9% Non-Revenue Water - m3/conn/day 0.2 Defective Meters /1000 connections 12.0 Total Staff/ 1000 connection 5.0 Operational Staff/ 1000 connection 4.0 Estimated Bills/ 1000 connections (Monthly Average) 36.0 Performance in Customer Service Customer Service Indicators RSC 2020 January Regional Average Response to requests for new service connections (%) 95.0% Customer Complaints Volume (Complaints/ 1000 connection) 5.0 Customer Complaints Resolution 80.0% Key Performance Indicators (KPIs) Financial KPIs RSC 2020 January Regional Average Collection Efficiency (%) 99.0% Accounts Receivable Period (months) 0.3 Operating Ratio 0.9 Production Cost (LKR/ m3 Produced) (Only operational cost) 44.15 Average income (LKR/ m3 Sold) 43.80 Stock Efficiency (LKR/ connection) 4,292
SAFE WATER COVERAGE PERCENTAGES   POPULATION DISTRIBUTION & NWSDB COVERAGE POPULATION DENSITY DISTRIBUTION RATNAPURA DISTRICT   KEGALLE DISTRICT NWSDB PRESENT COVERAGE AND PROPOSED COVERAGE RATNAPURA DISTRICT KEGALLE DISTRICT --------------
 ලෝක ජල දිනය - 2017 ලංකාවේ බොහෝ ප්‍රදේශ ජල හිඟකමින් පෙලෙන ප්‍රදේශ වේ. තමන්ගේ ජීවන ක්‍රියාවලිය සාර්ථක කර ගැනීම පිණිස නියමිත කලට ජලය ලැබෙන තෙක් මෙහි මිනිසුන් බලා සිටියි. ඉදිරියේදී මිනිසාට මුහුණ දීමට සිදුවන ප්‍රධානතම අභියෝගය වන්නේ පානය සඳහා පිරිසිදු පානීය ජලය සොයා ගැනීමයි. ඒ අනුව නුදුරේදීම මිනිසාට ජල අර්බුදයකට මුහුණ පෑමට සිදුවේ. ඒ අනුව මෙම අභියෝගයට මුහුණ නොදීමට අප වග බලා ගත යුතුව ඇත. එසේ නම් ඒ සඳහා අප සියලු දෙනා එකසේ ඇත්වැල් බැඳගත යුතුව ඇත. ඒ නිසා එම කාර්යය පිළිබඳව පාසැල් සිසුන් දැනුවත් කර ඒ හරහා ජල පරිභෝජනය කළ යුතු ආකාරය සමාජගත කළ යුතුවේ. ජලය පණ මෙන් රැක ගැනීමේ පණිවිඩය ලොව පුරා ව්‍යාප්ත කිරිමට සුදුසුම මාධ්‍යය වන්නේ පාසැල් දරුවන්ය. ලෝක ජල දිනය තවත් එක් දිනකට පමණක් සීමා නොකොට ජල සංරක්ෂණය ජීවන පුරුද්දක් බවට පත් කරවීමේ අරමුණින් ජාතික ජල සම්පාදන හා ජලාපවහන මණ්ඩලයේ සබරගමුව ප්‍රාදේශීය සහය සේවා මධ්‍යස්ථානයේ මූලිකත්වයෙන් ඇඹිලිපිටිය අධ්‍යාපන කලාපයේ සියලුම පාසැල් අතර චිත්‍ර හා රචනා තරඟයක් පවත්වන ලදී.  ඒ අනුව 2017 මාර්තු 17 වන දින ඇඹිලිපිටියේ මහවැලි බුද්ධි මණ්ඩප ශ්‍රවණාගාරයේදී ඉතා උත්කර්ෂවත් අන්දමින් මෙම වැඩසටහනෙහි ජයග්‍රාහක ශිෂ්‍ය ශිෂ්‍යාවන් හට තිළිණ හා සහතික පත් ප්‍රදානෝත්සවය හිටපු ජනාධිපතිනි චන්ද්‍රිකා බණ්ඩාරනායක කුමාරතුංග මැතිණියගේ ප්‍රධානත්වයෙන් හා දේශපාලන අධිකාරියේ සහභාගීත්වයෙන් ද නගර සැලසුම් හා ජලසම්පාදන අමාත්‍යාංශයේ, ජල සම්පාදන මණ්ඩලයේ, සියලු රාජ්‍ය ආයතන නිළධාරින්, ප්‍රජා මූල සංවිධාන නිළධාරින්, පාසැල් ගරුභවතුන් ශිෂ්‍ය ශිෂ්‍යාවන් හා මහජනතාවගේ සහභාගීත්වයෙන් පවත්වන ලදී.               
Awareness programmes for school children  The water is one of the most important natural resource in the world. However, population continues to grow and people are putting ever-increasing pressure on the planet's water resources.  Humans are the main cause of water pollution, but it is our duty to protect this natural resource. One of the best methods to protect water from the pollution is, aware the society regarding the negative aspects of water pollution.  To make that move success, RSC (Sabaragamuwa), National Water Supply & Drainage Board had commenced awareness programmes for school children to inform them regarding the importance of protecting natural water resources. The main purpose of these programmes is to deepen awareness and understanding regarding negative aspects of water pollution among school children such that it will be beneficial to both the students and the society in the short term as well as the long term in regards of protecting natural water resources. Rakwana St. Anthony's college (11.10.2018)       Balangoda Tamil School (27.09.2018)      Eheliyagoda Dharmapala Vidyalaya (2016)      
Charity Programme in Pothupitiya Rural Hospital The Staff Welfare Society of RSC (Sabaragamuwa) had organized a charity programme on 02.02.2019 in Pothupitiya rural hospital to uplift its facilities. In this programme, Staff Welfare Society of RSC (Sabaragamuwa) had organized a shramadana campaign in hospital premises. The hospital beds, cupboards and other equipment were cleaned and & painted. The hospital surrounding also well cleaned and arraigned pleasantly by performing some landscaping activities. And also Staff Welfare Society of RSC (Sabaragamuwa) had donated some essential equipment to the Pothupitiya rural hospital and those items are worth more than Rs. 250,000. These equipment were requested by the hospital staff and they will be really helpful for uplift the service of the hospital.   The event was organized under the supervision of DGM (Sabaragamuwa) and all of these activities were conducted by the participation of staff of RSC (Sabaragamuwa). The hospital staff and volunteers from Pothupitiya village also participated to this event to make this event success.                        
අංගම්මන ජලාශය පිරිසිදු කිරීම (2019.03.01) ජාතික ජලසම්පාදන මණ්ඩලයේ රත්නපුර දිස්ත්‍රික් සියළුම සේවකයන් තම එදිනෙදා රාජකාරියට පරිබාහිරව රත්නපුර පාරිභෝගික සැම වෙනුවෙන් රත්නපුර ජල පිරිපහදු මධ්‍යස්ථානයට ජලය ලබාගන්නා වැව් හා එය අවට පරිසරය පිරිසිදු කිරීම හා නව ශාක රෝපණය කිරීම 2019.03.01 දින විශාල පරිශ්‍රමයක් දරා සිදු කර ලදී. (ඇහැලේපොල වැව හා මඩලාදෙනිය වැව ඇහැලේපොල අධිකාරම් තුමා එදවස බටුගෙදර කුඹුරු ගොවිතැන් කටයුතු සඳහා අවශ්‍ය ජලය ලබාගැනීමට ඉදිකර ඇත.) මෙම කාර්යය සාර්ථක කරගැනීමට සහාය දැක්වූ, රත්නපුර දිස්ත්‍රික් ප්‍රාදේශීය ලේකම් තුමි ඇතුළු නිලධාරීන් පිරිසද පුරාවිද්‍යා නිලධාරීන් දපරිසර අධිකාරී නිලධාරීන් දරත්නපුර නගර සභා නිලධාරීන් දශ්‍රි ලංකා පොලිසියේ නිලධාරීන් ද ගැමුණු හේවා බලකායේ නිලධාරීන් දඇතුළු සියළු දෙනාටම ස්තූතිය වන්ත වන්නෙමු...            රුක් රෝපණ වැඩසටහන ජන ගහන වර්ධනය හා සීඝ්‍රයෙන් සිදුවන නාගරීකරණය වැනි හේතු සාධක හේතුවෙන් ජල ඉල්ලුම ඉතා සීඝ්‍රයෙන් ඉහළ ගිය ද ඊට සාපේක්ෂව සිදුවන ජල පෝෂක ප්‍රදේශ දූෂණයට ලක් වීම සහ විවිධ ස්වභාවික හා මානව ක්‍රියාවලීන්ගේ බලපෑම නිසා ජල දූෂණය ද දිනෙන් දින ඉහළ යයි. එම හේතුවෙන් මිනිසාට පිරිසිදු පානීය ජලය ලබා ගැනීමේ දැඩි අවධානම් තත්ත්වයකට නුදුරේදීම මුහුණ පෑමට සිදුවේ. මෙම ගැටලුව වටහා ගත් සබරගමුව ප්‍රාදේශීය සහය සේවා මධ්‍යස්ථානය මඟින් ජල පෝෂක ප්‍රදේශ පිළිබඳව ඉතා සංවේදී වී රුක් රෝපණ වැඩසටහන් බොහෝමයක් මේ වනවිට ද සිදුකර ඇති අතර ඉදිරියේදී ද සිදු කිරීමට සැලසුම් කර ඇත. ඒ අනුව 2016, 2017, 2018 යන තෙවසර තුළ විවිධ පැළ වර්ග 15,000/= ක් පමණ සිටුවා ඇත. ඇහැලියගොඩ ජල සම්පාදන ක්‍රමයේ බිසෝදොල ජල පෝෂක ප්‍රදේශය තුළ මී, දොඹ, හල්මිල්ල, කුඹුක් වැනි වටිනා පැල වර්ග 650 ක් පමණ සිටුවන ලදී. පැල්මඩුල්ල ජල පෝෂක ප්‍රදේශය වන කිරිඳි ඇල්ල තුළ ඉහත වර්ග වලින් පැල 2000 ක් පමණ සිටුවන ලදී. මේ සඳහා ජල සම්පාදන මණ්ඩලයේ හා පැල්මඩල්ල ප්‍රදේශයට අයත් සියලු රාජ්‍ය ආයතන නිළධාරින් සහභාගී වන ලදී. නිවිතිගල ජල සම්පාදන ක්‍රමයේ ජල මූලාශ්‍රය වන වටාපොත පැල 450 ක් සිටුවන ලදී. මෙම වැඩසටහන ලෝක ජල දිනයට සමගාමීව මණ්ඩලයේ නිළධාරි මහත්ම මහත්මීන්ගේ සහභාගීත්වයෙන් සිදු කරන ලදී.  කහත්ත ජල සම්පාදන ක්‍රමයේ ජල මූලාශ්‍ර වන මනංදොල හා වේ ගඟ ජල මූලාශ්‍ර ආශ්‍රිතව විවිධ වර්ගවල පැල  2000 ක් පමණ රෝපණය කරන ලද අතර මේ සඳහා කැළණිය විශ්ව විද්‍යාලයේ වෛද්‍ය පීඨ සිසු සිසුවියන්, කහවත්ත විහාරස්ථානයේ ස්වාමීන් වහන්සේලා හා ජල සම්පාදන මණ්ඩලයේ නිලධාරින්ගේ සහභාගීත්වයෙන් ඉතා සාර්ථකව පවත්වන ලදී. මීට අමතරව ප්‍රජා මූල සංවිධාන සඳහා ද රුක් රෝපණ වැඩසටහන් පවත්වන ලදී. හන්ඳුරුකන්ද ප්‍රජා මූල සංවිධානයේ ජල පෝෂක ප්‍රදේශය වන කිරිබත්ගල රක්ෂිතය තුළ ගම්වැසියන්, රාජ්‍ය නිලධාරින් හා මණ්ඩලයේ නිළධාරින් සහභාගීත්වයෙන් පැළ 1000 ක් පමණ සිටුවන ලදී.  පුවක් පැළ සිටුවීම - ඇහැලියගොඩ / කිරිඳිඇල්ල / බලංගොඩ / කහවත්ත (2016,2017)            රුක් රෝපණ වැඩසටහන - කහවත්ත / පැල්මඩුල්ල / නිවිතිගල / ඇහැලියගොඩ / කිරිබත්ගල (2017)        

North Central Region (Anuradhapura and Polonnaruwa Districts)

North Central Region of the National Water Supply & Drainage Board (NWS&DB), which includes Anuradhapura and Polonnaruwa Districts, is headed by the Deputy General Manager (North Central). Regional Support Centre (North Central) has been established to provide the necessary technical and non-technical support for the activities of Operation and Maintenance (North Central) section and as well as to undertake the development activities related to new water supply projects in North Central Province. The development activities of the RSC(NC) are performed under the guidance of Assistant General Manager (North Central) and the responsibility on Operation and Maintenance activities are borne by the Regional Manager (North Central). Functions of RSC(NC) are monitored by the Additional General Manager (Northern/Central) in Head Office.

north central map
Please click on map to enlarge it
Statistics of the Area
Total Area 10,714.0 km2
Population (2001) 1,104,664
Population (2012)* 1,266,663
Population Density (2012) 118.2/km2
* Extracted from the report of Population and Housing 2012 by the Department of Census and Statistics - Sri Lanka.

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

 

 

Comparison of Service Connections

As at end of No. of Connection
2010 62,579
2011 67,294
2012 80,314
2013 85,912
2014 91,900
2015 100,668

 

    North Central

Water Supply Coverage Maps

 
 
 

 

nc deep tube wells

 

nc deep tube wells

nc deep tube wells nc deep tube wells
nc deep tube wells nc deep tube wells  

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Details on existing water supply scheme of North Central Province

Water Supply Schemes in operation

Region Scheme Total no. of connections as end of
31st March 2016
Average Monthly Production
(m3/ month)
Anuradhapura Distrct Kebithigollawa 1,069 18,880
Anuradhapura East 7,065 164,753
Anuradhapura North 8,819 156,921
A'pura New Town 12,247 366,045
Maradankadawala/Kekirawa 7,067 184,961
Ihalagama 4,508
Sacred-City 6,564 145,378
Eppawala 231 4,256
Kahatagasdigiliya 1,441 26,219
Thambuttegama 4,087 73,709
Galnewa - Bulnewa 3,866 52,434
Horowpathana 217 4,437
Habarana 960 14,166
Madawachchiya 1,513 26,380
Padaviya 684 13,424
Talawa 5,521 102,894
Nachchiyaduwa 2,303 36,693
Mihintale 3,695 73,963
Oyamaduwa 79 1,929 
Thanthirimale 259 3,564 
Polonnaruwa District Minneriya 2,936 84,433
  Higurakgoda 3,728 91,738
  Polonnaruwa 10,145 236,269
  Bakamuna 1,112 19,774
  Dimbulagala 2 7,617
  Gallella 1,463 23,193
  Bendiwewa 1,800 90,122
  Sewagama 4,130
  Manampitiya 1,318 35,642
  Medirigiriya 1,772 42,863
Total 101,629 2,102,657

Ongoing Projects

Small and Medium Water Supply Projects
Project Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Hingurakgoda Water Supply Project 93,750 in 2035 130.0 Jan 2004 Dec 2014
Minneriya Water Supply Project - Stage II 100.0 Jan 2007 Dec 2014
Medirigiriya Water Supply Project - Stage I 62,500 in 2035 919.0 Jun 2007 Dec 2014
Ippalogama Housing Scheme WSP (Combined with Kekirawa WSS) 152,000 in 2030 798.0 Jun 2007 Dec 2014
Parasangaswewa 2,855 in 2025 31.60 Sep 2012 Dec 2015
Large Scale Water Supply and Sanitation Projects
Project Name Name No. of Beneficiaries Total Cost Estimate
(Rs. Million)
Duration
From To
Anuradhapura North WSP - Phase 01 (JICA Funded) 113,900 in 2034 10,247 Mar 2013 Jan 2019
Projects in Pipeline

Click here to view the list of Projects in pipeline

 Please Click here to view / download full contact list for Regional Support Centre (North Central)

Postal Address : Regional Support Centre (North Central)
National Water Supply & Drainage Board
Godage Mawatha, Anuradhapura
Telephone
: +94 25 2235993, +94 25 2222295-6
+94 25 2220727, +94 25 2225951
Fax
: +94 25 2225609
Name & Designation Telephone / Fax Mobile E-mail
Eng.G.V.Vijeratne
Deputy General Manager(NC)
+94 25 2235993,
+94 25 2225951/2/6
+94 0773905305  This email address is being protected from spambots. You need JavaScript enabled to view it.
Eng. S.C.Rathnayake
Assistant General Manager (NC)
+94 25 2235993,
+94 25 2225951/2/6
+94 7104305176 This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone / Fax Mobile E-mail
Eng. C.S.Lokubarana
+94 25 2224454, +94 25 2222296
Fax: +94 25 2235495

+94 71 7390903

This email address is being protected from spambots. You need JavaScript enabled to view it.">manageranu
@waterboard.lk

This email address is being protected from spambots. You need JavaScript enabled to view it.">Responsible Area: Anuradhapura, Vijayapura, Nachchaduwa, Thalawa, Sacred City, Mihintale, Medawachchiya, Kahatagasdigiliya, Horowpathana, Kebithigollawa, Padaviya, Eppawala, Thambuttegama, Galnewa, Bulnewa, Kekirawa, Habarana, Maradankadawala, Ihalagama, Oyamaduwa, Thanthirimale

Polonnaruwa, Hingurakgoda, Minneriya, Bakamoona, Dimbulagala, Gallella, Bendiwewa, Sewagama, Manampitiya

Please Click here to view / download full contact list for Regional Support Centre (North Central) and click here to view Operation and Maintenance (NC) Section

 

Service Standard Indicators

Service Indicators  RSC (North Central) 2015
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 32%
Per Capita Consumption (l/c/d) 127
Water Availability (hours) 23.5
Water Quality - Bacteriological Quality Compliance 100.0%
Water Quality - Bacteriological Testing Compliance 90%
Water Quality - All Samples Compliance 95% 
Sewerage Coverage (%) -

Operational Indicators

Operational Indicators RSC (North Central) 2015
Regional Average
Non-Revenue Water (%) 17.9%
Non-Revenue Water - m3/conn/day 0.12
Defective Meters per '000 connections 61
Total Staff/ 1000 connection 4
Operational Staff/ 1000 connection 3
Estimated Bills/ 1000 connections 2

Performance in Customer Service

Customer Service Indicators RSC (North Central) 2015
Regional Average
Response to requests for new service connections (%) 100.0%
Customer Complaints Volume (Complaints/ 1000 connection) 16
Customer Complaints Resolution 99%

Key Performance Indicators (KPIs)

Financial KPIs RSC (North Central) 2015
Regional Average
Collection Ratio (%) 103.8%
Accounts Receivable Period (months) 2.1
Collectable Accounts Receivable Period (months) 2.0
Operating Ratio 0.84
Production Cost (LKR/ m3 Produced) 31.29
Average Tariff (LKR/ m3 Sold) 38.10
Stock Efficiency (LKR/ connection) 1,958

 

 

 

 

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The North Western RSC is established in year 2008. As per the NWSDB organization structure a Deputy General Manager ~(DGM) is heading the RSC. He is supported by Assistant General Manager~(AGM) for developing works and Manager for Operation & Maintenance works.
The following are the main duties carried out by this RSC;

  • The Work related Local Capital Budget Projects are done by the Planning & Design Division.
  • Preparation and coordinating the Large Scale Foreign Funded Projects are done by the Sector Planning Division.
  • Rehabilitation and Augmentation of Existing Water Supply Schemes are carried out by O&M Division.
  • The Construction Work related Local Capital Budget Projects are supervised by the Construction Division.
  • Billing and Revenue Collection are done by Commercial Section under Manager~(O&M).
  • E&M Division for E&M Works Design and Construction Supervision.

The day to day activities are carried out under the DGM. The Manager~(O&M) and DE~(Kurunegala) Office are also located in the same premises of DGM Offices and DE~(Puttalam) is located in Puttalam

 

 Wariyapola2


A Customer Satisfaction Survey was initiated to develop the CSI (Customer Satisfaction Index) within the RSC

 Productivity Development Programme was initiated in RSC(NW) as per the instructions given by the General Manager and necessary arrangements made to apply National Productivity awards in 2014 (Application submitted on June 2015) .Five applications were submitted by Regional Support Centre (NW), Ground Water Office (Wariyapola) ,Regional Lab(Kurunegala), Narammala Water Supply Scheme & Wariyapola Water Supply Scheme.

At the competition following awards were received in December 2015.

 

Regional Support Centre (NW)

2nd place in Production & Service Sector - Medium Scale

Ground Water Office, Wariyapola      

3rd place in Production & Service Sector - Small Scale.

Regional Lab, Kurunegala

Commendable Place in Production & Service Sector - Small Scale.

Narammala Water Supply Scheme      

Commendable Place in Production & Service Sector - Small Scale.

And also held an appreciation ceremony to appreciate the employees in Wayamba Region under the participation of Vice Chairman & General Manager.

                                                                                         

 

   1  

2

Regional Support Centre (NW)

2nd place in Production & Service Sector - Medium Scale

Ground Water Office, Wariyapola      

3rd place in Production & Service Sector - Small Scale.

 

north western map
Please click on map to enlarge it
Statistics of the Area
Total Area 7,888.0 km2
Population (2012) 2,372,185
* Estimated mid year Population by the Department of Census and Statistics - Sri Lanka

Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

As at end of No. of Connection North Western
2006 26,218
2007 28,470
2008 32,684
2009 36,347
2010 40,069
2011 46,500
2012 53,580
2013 58,805

The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.

Schemes which are presently in operation

Region Scheme Total no. of connections as end of 31st December 2013 Average Monthly Production (m3/ month)
Kurunegala Distrct Polgahawela 4,050 64,059
Alawwa 1,340 19,407
Ambanpola 1,089 14,364
Ogodapola 441 7,272
Dambadeniya 1,490 24,650
Narammala 2,638 36,220
Nikaweratiya 2,366 50,317
Pannala 360 5,311
Gokarella 571 7,148
Wariyapola 2,533 32,033
Dodamgaslanda 655 9,113
Giriulla 1,305 23,622
Galgamuwa 1,510 24,207
Rambadagalla 717 10,399
Udugama 49 517
Kurunegala - 178,824
Hettipola - 9,257
Wannigama 168 2,061
Padeniya 353 -
Buluwala 154 -
Lake Side 10 -
Puttalam District Rahamathnagar 1,705 23,280
Kakkapalliya 6,095 94,002
Andigama 395 4,408
Chilaw 6,713 121,279
Puttalam 11,401 209,838
Anamaduwa 967 11,348
Wennappuwa 1,484 22,154
Dankotuwa 3,544 62,321
Nattandiya 2,179 30,379
Samudigama - -
Total 56,284 1,097,790

Ongoing Projects

Small and Medium Water Supply Projects
Project Name  No. of Beneficiaries  Total Cost Estimate
(Rs. Million) 
Duration
From To
Nikaweratiya, Maho, Wariyapola Water Supply Project 60,000 996.7 1999 2014
Ibbagamuwa Water Supply Project 7,200 239.0 2012 2015
Dambadeniya Water Supply Project 50,000 796.0 2012 2015
Divulagane Water Supply Project 1,800 47.0 2013 2014

Please click here to view / download full contact list for Regional Support Centre (North Western)

Postal Address : Regional Support Centre (North Western)
National Water Supply & Drainage Board
Dambulla Road, Kurunegala
Telephone : +94 37 2221161, +94 37 2223158, +94 37 2225862
Fax : +94 37 2230086, +94 37 2228564
Name & Designation Telephone Mobile E-mail

Mrs. I.M.W.K.Ilangasinghe
Deputy General Manager

 

+94 37 2221161,
+94 37 2223158,
+94 37 2225862 
+94 77 2017800 This email address is being protected from spambots. You need JavaScript enabled to view it.
Mr. M.A.G. Susantha
Assistant General Manager (North Western)

+94 37 2221161,
+94 37 2223158,
+94 37 2225862

+94 77 2017799

This email address is being protected from spambots. You need JavaScript enabled to view it.

Managers (Operational & Maintenance)

Name & Designation Telephone Fax Mobile E-mail
Mr. G.W. Deshapriya
(Kurunegala)
Responsive Areas: Kurunegala & Puttalam Districts
+94 37 2221161,
+94 37 2223158,
+94 37 2225862
+94 37 2231401 +94 77 489653 This email address is being protected from spambots. You need JavaScript enabled to view it.">managerkuru
@waterboard.lk

Service Standard Indicators

Service Indicators  RSC (North Western) 2013
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB 9.0%
Per Capita Consumption (l/c/d) 99.7
Water Availability (hours) 21
Water Quality - Bacteriological Quality Compliance 99%
Water Quality - Bacteriological Testing Compliance 100.0%

Operational Indicators

Operational Indicators RSC (North Western) 2013
Regional Average
Non-Revenue Water (%) 12.66%
Non-Revenue Water - m3/conn/day 0.081
Defective Meters per '000 connections 12
Total Staff/ 1000 connection 7.1
Operational Staff/ 1000 connection 5.3
Estimated Bills/ 1000 connections 24.8

Performance in Customer Service

Customer Service Indicators RSC (North Western) 2013
Regional Average
Response to requests for new service connections (%) 100.0%
Customer Complaints Volume (Complaints/ 1000 connection) 1.7
Customer Complaints Resolution 86.9%

Key Performance Indicators (KPIs)

Financial KPIs RSC (North Western) 2013
Regional Average
Collection Ratio (%) 99.5%
Accounts Receivable Period (months) 0.62
Collectable Accounts Receivable Period (months) 0.1
Operating Ratio 1.28
Production Cost (LKR/ m3 Produced) 31.70
Average Tariff (LKR/ m3 Sold) 15.31
Stock Efficiency (LKR/ connection) 2,624

RURAL WATER SECTION – NORTH WESTERN PROVINCE - WORK DONE UNDER CKD PROGRAMME IN YEAR 2014

• Hand Pumps Rehabilitation Programme expending 13.10 MRs.

• Pipe Line Extension - Maho to Polpithigama expending 80.00 MRs

• Rain Water Harvesting Tanks
Supply & installation of 41 Nos. of Rain water Harvesting Tanks for 25 Schools expending 4.0 MRs.

• Water Quality Testing Programme expending 3.0 MRs.

image003  image005 

 

The Services rendered by North Western RSC of N.W.S.& D.B. for patients suffering from kidney disease in Kurunegala district

The data bank of the Department of Health reveals that the no. of CKDu patients in 11 no. of MOH divisions in the Kurunegala district is increasing rapidly. The quality of drinking water could be a major component for the increase of CKDu patients. Hence the N.W.S.& D.B. has initiated no. of projects in these areas.
• In the Polpithigama and Maho MOH divisions, 252 kidney patients have been provided with 250 no.s of Rain water collecting tanks with capacity of 2000 L.
• 25 no.s selected schools in the above areas have been provided with 41 Rain water collecting tanks with capacity of 5000 L.
• Work has commenced for restoring hand pumps and extending the distribution line to supply water from the Maho WSS to these affected areas.
• In addition to this we have lounged a joint programme along with the DHS office in Kurunegala to monitor the quality of drinking water sources (Dug wells) of these affected areas namely Polpithigama, Giribawa and Galgamuwa.

 

The major task of the Sector Planning section is preparation of proposals for new projects to improve the water supply coverage in the North Western Province. Apart from that, the section has planned and achieved following goals.

*Preparation of water supply coverage maps of existing as well as proposed schemes

*Preparation of a database of water supply coverage details about GN Divisions in North Western province

There are major schemes to prepare pre-feasibility reports by the sector planning section of North Western since the availability of water is limited. They can be classified as foreign funded & local funded projects. Except these two categories, still there are few schemes for which no any fund identified yet.

PAC approved projects are Galageda –Mawathagama, Alawwa-Polgahawela, Melsiripura, Galagamuwa, Pannala-Makandura –Kuliyapitiya, Deduruoya, Hiripitiya-Ganewatta in Kurunegala District & Anamaduwa, Dankotuwa, Kalpitiya & Towns South of  Puttlam in Puttlam District.

By implementing   all the above proposed projects, the water supply coverage will be increased up to 67% in Kurunegala District & 81% in Puttalam District.

 

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A Deputy General Manager (DGM) heads the Western North RSC with an Assistant General Manager (AGM) providing support in running the RSC unit. The O&M activities are divided by regions namely the Gampaha Region and the Towns North of Colombo (TNC) region and are managed by two different regional managers. The principal RSC functions are to provide necessary support to the two regional offices in the day to day O&M activities and to provide help and guidance in the ongoing scheme rehabilitation, and augmentation work.

The O&M managers report to the DGM through the AGM and all RSC functions are monitored by the Additional General Manager for Western Zone. The RSC provides services to the regional offices only within their capacity; any additional help as necessary is obtained from the head office (HO) through the respective Additional General Manager.

images/medaa/AdminTopoa3_test5.jpg

Click on below link to View or Download the original map published by the Survey Department of the Government of Sri Lanka.

 

 

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