Regional Support Centre (UVA) was established on 29.04.2011 headed by a Deputy General Manager under the direction of Hon. Minister of Water Supply & Drainage. Earlier it was functioning under the Regional Support Center (Subaragamuwa). Uva province comprises of two districts namely Badulla and Moneragala. Under the supervision of Deputy Genereal Manager Regional Support Centre (DGM-RSC), Regional Office, Bandarawela and Regional Office, Moneragala are functioning with 22 water supply schemes and 11 water supply schemes respectively.
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Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.
Schemes which are presently in operation
| Region | Scheme | Total no. of connections as end of 31st March 2013 | Average Monthly Production (m3/ month) |
| Badulla District | Seelathenne | 169 | 2,030 |
| Diyatalawa | 3,785 | 156,540 | |
| Bandarawela | 3,457 | 79,105 | |
| Liyanagahawela | 95 | 810 | |
| Haldemulla | 257 | 6,080 | |
| Kappetipola | 3,166 | 46,010 | |
| Silmiyapura | 240 | 3,650 | |
| Bogahakumbura | 1,087 | 14,070 | |
| Lunuwatte | 441 | 5,330 | |
| Ambagasduwa | 2,199 | 26,870 | |
| Madawella | 1,151 | 12,670 | |
| Badulla | 13,033 | 357,190 | |
| Welimada | 633 | 10,640 | |
| Haputale | 746 | 12,370 | |
| Girandurukotte | 658 | 21,800 | |
| Mahiyanganaya | 1,872 | 51,200 | |
| Kandaketiya | 59 | 1,010 | |
| Amunekele | 384 | 3,390 | |
| Boralanda/ Divithotawila | 2,898 | 37,250 | |
| Monaragala District | Nakkala | 834 | 12,618 |
| Wellawaya | 7,204 | 15,740 | |
| Buttala | 3,423 | 65,054 | |
| Monaragala | 3,962 | 76,605 | |
| Siyabalanduwa | 834 | 12,618 | |
| Okkampitiya | 2,185 | 30,560 | |
| Sevanagala | 2,020 | 28,523 | |
| Bibile | 1,757 | 23,645 | |
| Badalkumbura | 1,165 | 13,660 | |
| Thanamalwila | 1,252 | 21,287 | |
| Madagama | 2,159 | 21,978 | |
| Total | 63,134 | 1,170,948 | |
Ongoing Projects
Small and Medium Water Supply Projects
| Project Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Ohiya Transmission | 31,150 | 264.7 | Feb 1999 | Feb 2013 |
| Monaragala Water Supply - Stage II | 12,600 | 154.8 | Jan 1999 | Jun 2013 |
| Badalkumbura Water Supply | 22,000 | 124.4 | Oct 1999 | Jun 2013 |
| Ambagasduwa Water Supply - Stage I | 17,750 | 382.0 | Jun 1999 | Jun 2013 |
| Wellawaya Water Supply - Stage I | 25,000 | 250.0 | Jan 2007 | Jul 2012 |
| Wellawaya Water Supply - Stage II | 25,000 | 250.0 | Jun 2013 | |
Please click here to view / download full contact list for Regional Support Centre (Uva)
| Postal Address | : | Regional Support Centre (Uva) National Water Supply & Drainage Board New Road, Bandarawela |
| Telephone |
: | +94 57 2222417 |
| Fax |
: | +94 57 2221417 |
| Name & Designation | Telephone | Fax | Mobile | |
| ඉංජිනේරු.එම්.එම්.එම්.නසීල් (නියෝජ්ය සාමාන්යාධිකාරී - ඌව) |
+94 57 2224417, +94 57 2221417 |
+94 57 2223417 | +94 77 2302762 | This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Eng. W.G.A. Nandasiri Assistant General Manager (Uva) |
+94 57 2232658 | +94 57 2232658 | +94 77 2240571 | This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. |
Managers (Operational & Maintenance)
| Name & Designation | Telephone | Fax | Mobile | |
| Mr. T.M.M.S.D. Thennakoon (Bandarawela) Responsive Areas: Diyathalawa, Bandarawela, Badulla, Boralanda, Divithotawela, Ambagasdowa, Mahiyanganaya, Giradurukotte, Welimada, Haputale, Keppitipola, Madowila, Bogahakumbura, Haldumulla, Seelathenna, Madawela, Silmiyapura, Hali -ela, Lunuwatta, Liyangahawela, Amunukella, Kandeketiya |
+94 57 2222417 | +94 57 2231048 | +94 71 4407145 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managerban @waterboard.lk |
| Mr. P.A.M. Sumanasekara (Monaragala) Responsive Areas: Moneragala, Siyabalanduwa, Bibila, Okkampitiya, Sevanagala, Thanamalwila, Badalkumbura, Wellawaya, Buttala, Nakkala, Medagama |
+94 55 2277067 | +94 55 2277158 | +94 77 7272950 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managermon @waterboard.lk |
Service Standard Indicators
| Service Indicators | 2012 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 16.2% |
| Per Capita Consumption (l/c/d) | 94.0 |
| Water Availability (hours) | 9.6 |
| Water Quality - Bacteriological Quality Compliance | 94.1% |
| Water Quality - Bacteriological Testing Compliance | 100.0 % |
| Water Quality - All Samples Compliance | 71.2% |
| Sewerage Coverage (%) | - |
Operational Indicators
| Operational Indicators | 2012 |
| Regional Average | |
| Non-Revenue Water (%) | 30.0% |
| Non-Revenue Water - m3/conn/day | 0.23 |
| Defective Meters per '000 connections | 124.6 |
| Total Staff/ 1000 connection | 27.4 |
| Operational Staff/ 1000 connection | 25.4 |
| Estimated Bills/ 1000 connections | 186.4 |
Performance in Customer Service
| Customer Service Indicators | 2012 |
| Regional Average | |
| Response to requests for new service connections (%) | 90.8% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 230.0 |
| Customer Complaints Resolution | 67.5% |
Key Performance Indicators (KPIs)
| Financial KPIs | 2012 |
| Regional Average | |
| Collection Ratio (%) | 97.4% |
| Accounts Receivable Period (months) | 3.3 |
| Collectable Accounts Receivable Period (months) | 1.3 |
| Operating Ratio | 1.34 |
| Production Cost (LKR/ m3 Produced) | 24.42 |
| Average Tariff (LKR/ m3 Sold) | 18.68 |
| Stock Efficiency (LKR/ connection) | n/a |