Miscellaneous
Environmental Assessment and Review Framework
SRI: Greater Colombo Water and Wastewater Management Improvement Investment Program - June 2013
Prepared by the National Water Supply and Drainage Board and Colombo Municipal Council for the Asian Development Bank.
Resettlement Plan
SRI: Greater Colombo Water and Wastewater Management Improvement Investment Program (Project 2 Component 1: Nonrevenue Water Reduction in Colombo City) - June 2013
Prepared by the National Water Supply and Drainage Board and Colombo Municipal Council for the Asian Development Bank.
Greater Colombo Water and Wastewater Management Improvement Program (Project 1)
- Draft Initial Environmental Examination
- Environmental Assessment and Review Framework
- Draft Resettlement Plan
- Draft Resettlement Framework
- Plan of Action for the Implementation of Water Quality Surveillance System in Sri Lanka
- Cabinet Memorandum
Effectiveness of Rain Water Harvesting (RWH) Systems as a Domestic Water Supply Option by Tanuja Ariyananda and M.M.M. Aheeyer of Lanka Rainwater Harvesting Forum Colombo - October 2011
Write comment (0 Comments)නැගෙනහිර - (අම්පාර, මඩකලපුව සහ ත්රිකුණාමලය දිස්ත්රික්කය)
A Deputy General Manager (DGM) heads the Eastern RSC with the support of an Assistant General Manager (AGM). Operations and Maintenance (O&M) activities are divided into four regions namely Trincomalee, Ampara, Batticaloa and Akkaraipattu Region and are managed by four different regional managers. Mainly the RSC functions are to provide necessary support to the four regional offices in the day to day O&M activities and to provide help and guidance in the existing scheme rehabilitation and augmentation work.
Trincomalee O&M Manager directly report to DGM and all other O&M Managers report to the DGM through the AGM and all RSC functions are monitored by the Additional General Manager. The RSC provides services to all regional offices within their capacity, any additional help is obtained from the head office (HO) through the Additional General Manager.
Inspite of having functioned for a long time, the RSC still lacks capacity specially in some technical services, such as planning and design activities, electromechanical works etc. This is primarily due to lack of technical staff and other resources. The main reasons for the shortage of staff are the geographical location and the lack of quarters facilities which has made it very difficult for the RSC to appoint the required skilled personnel as only a few are willing to come and work in the area.
 Please click on map to enlarge it |
|
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Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide
Schemes which are presently in operation
| Region | Scheme | Total no. of connections as end of 30th April 2013 |
Average Monthly Production (m3/ month) |
| Ampara Region | Damana | 351 | 55746 |
| Uhana | 1596 | ||
| Hingurana | 938 | ||
| Mahaoya | 81 | 2940 | |
| Ampara | 7254 | 260389 | |
| Padiyathalawa | 507 | 13265 | |
| Inginiyagala | 356 | 8555 | |
| Dehiattakandiya | 2666 | 45019 | |
| Sammanthurai | 9932 | 164988 | |
| Valathapittiya | 707 | ||
| Akkaraipattu Region | Ninthavur | 4364 | 298882 |
| Karaithivu | 3707 | ||
| Sainthamaruthu | 6219 | ||
| Kalmunai | 9073 | ||
| Maruthamunai | 4967 | ||
| Irakkamam | 2668 | 326944 | |
| Akkaraipattu | 10559 | ||
| Addalaichenai | 3481 | ||
| Oluvil & Palamunai | 3236 | ||
| Pottuvil | 2687 | 54516 | |
| Thirukkovil | 933 | 9899 | |
| Batticaloa Region | Chenkalady | 24 | 235 |
| Batticaloa | 2940 | 76636 | |
| Eravur | 934 | 5674 | |
| Irudayapuram | 868 | 11154 | |
| Kattankudy | 4695 | 29903 | |
| Kallar | 3704 | 26211 | |
| Kaluwanchikudy | 309 | 3600 | |
| Kallady | 717 | 9474 | |
| Arayampathi | 852 | 8644 | |
| Vavunathivu | 667 | 4948 | |
| Trincomalee Region | Seruwila | 102 | 856113 |
| Town | 10286 | ||
| Palaiyoothu | 6034 | ||
| Kantale | 6024 | ||
| Thampalagamam | 4077 | ||
| Kinniya | 6515 | ||
| Andakulam | 3635 | ||
| Total | 128665 | 2277327 | |
Ongoing Projects
Small and Medium Water Supply Projects
| Project Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Kantale (Agbopura) Water Supply | 8,000 | 275.0 | Jan 1999 |
Feb 2013 |
| Thampalakamam Water Supply | 28,000 | 95.2 | Jan 1999 |
Dec 2012 |
| Serunuwara Water Supply | 2,500 | 110.1 | Jan 2001 |
Jun 2014 |
| Wanele Water Supply | 14,000 | 808.5 | Dec 2012 | Jan 2014 |
Large Scale Water Supply and Sanitation Projects
| Project Name (Donor) | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Trincomalee District Greater Trincomalee Integrated Water Supply Scheme (5 DS Divisions) |
333,000 (Population) 65,000 (Connections) |
EURO 20.35 LKR 1000 |
Jan 2005 |
Jan 2013 |
| Mutur WSS ADB funded Secondary Towns and Rural Community Based Water Supply and Sanitation Project (35 GN Divisions) |
52,000 (Population) 10,000 (Connections) |
2,885 | Jan 2004 |
Dec 2013 |
| Eachalampathu WSS Serunuwara WSS |
26,000 (Population) 7,000 (Connections) |
1,074 | Jan 2011 |
Jun 2014 |
| Ampara District JICA WSS Eastern Province Water Supply Development Projects (EPWSDP) - Ampara |
290,000 (Population) 58,000 (Connections) |
LKR 6,526 Foreign Fund LKR 5,266 GoSL LKR 1,260 |
Jul 2010 |
Dec 2013 |
| Ectad - (Phase - 111) WSS Intergrated Water Supply Scheme for the Unserved Areas of Ampara District |
200,000 (Population) 47,000 (Connections) |
12,175 | Nov 2011 |
Dec 2015 |
Please Click here to view / download full contact list for Regional Support Centre (Eastern)
| Postal Address | : | Regional Support Centre (Eastern) National Water Supply & Drainage Board No: 48A/1, Kandy Road, Trincomalee |
| Telephone | : | +94 26 2222028 |
| Fax | : | +94 26 2225225 |
| Name & Designation | Mobile | |
| Mr. K.J.V.A. Perera Deputy General Manager |
+94 77 7591526 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Mr. N. Sudasan Assistant General Manager (Eastern) |
+94 77 2240571 +94 63 2224979 +94 63 2223926 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
Managers (Operational & Maintenance)
| Name & Designation | Telephone | Fax | Mobile | |
| Mr. K. Vasudevan (Trincomalee) Responsibility Areas: Trincomalee Town, Palaiyoothu, Andakulam, Kinniya, Thampalagamam, Kanthale and Seruvila |
+94 26 2225383 | +94 26 2225383 | +94 77 7755135 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managertrinco @waterboard.lk |
| Mr. M. Kumaradas (Ampara) Responsibility Areas: Uhana, Inginiyagala, Damana, Hingurana, Ampara Dehiyadakkandiya, Padiyathalawa, Mahaoya, Sammanthurai and Valathapittiya |
+94 63 2222125 | +94 63 2222024 | +94 773179448 | This email address is being protected from spambots. You need JavaScript enabled to view it.">manageramp @waterboard.lk |
| Mr. I.L. Hyder Ali (Akkaraipattu) Responsibility Areas: Irakkamam, Akkaraipattu, Addalachchenai, Palmunia & Oluvil, Ninthavur, Karaithivu, Sainthamaruthu, Kalmunai, Maruthamunai, Thirukkovil and Pottuvil |
+94 67 2277339 | +94 67 2279324 | +94 77 2442047 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managerakp @waterboard.lk |
Service Standard Indicators
| Service Indicators | 2012 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 32.0% |
| Per Capita Consumption (l/c/d) | 79.7 |
| Water Availability (hours) | 16.0 |
| Water Quality - Bacteriological Quality Compliance | 100.0% |
| Water Quality - Bacteriological Testing Compliance | 100.0% |
| Water Quality - All Samples Compliance | 95.0% |
| Sewerage Coverage (%) | - |
Operational Indicators
| Operational Indicators | 2012 |
| Regional Average | |
| Non-Revenue Water (%) | 23.0% |
| Non-Revenue Water - m3/conn/day | 0.12 |
| Defective Meters per '000 connections | 15 |
| Total Staff/ 1000 connection | 6.6 |
| Operational Staff/ 1000 connection | 5.9 |
| Estimated Bills/ 1000 connections | 18.9 |
Performance in Customer Service
| Customer Service Indicators | 2012 |
| Regional Average | |
| Response to requests for new service connections (%) | 64.8% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 18.6 |
| Customer Complaints Resolution | 93.0% |
Key Performance Indicators (KPIs)
| Financial KPIs | 2012 |
| Regional Average | |
| Collection Ratio (%) | 92.4% |
| Accounts Receivable Period (months) | 4.2 |
| Collectable Accounts Receivable Period (months) | 2.6 |
| Operating Ratio | 1.32 |
| Production Cost (LKR/ m3 Produced) | 36.5 |
| Average Tariff (LKR/ m3 Sold) | 15.6 |
| Stock Efficiency (LKR/ connection) | 2,528 |
උතුර
In August 2009 the North RSC functions were completely separated from the other RSCs and a DGM was appointed. An AGM was also put in place to provide support in running the RSC. O&M activities come under Jaffna Region and are managed by a regional manager. The main RSC functions are to provide necessary support to the regional office in the day to day O&M activities and to provide help and guidance in the existing scheme rehabilitation and augmentation work.
The O&M manager reports to the AGM. All RSC functions are monitored by the Additional General Manager for North & Central. The RSC is providing services to the regional offices within their capacity. Any additional help, if necessary is obtained from H/O through the respective Additional General Manager.
As this is a newly setup unit and due to the extraordinary situation that has prevailed for nearly three decades, the coverage of NWSDB in the North is limited. There are some medium scale schemes operational in Vavuniya and Mannar district. All other schemes in North RSC are very small scale water schemes.
The NWSDB is now taking steps to establish the North RSC as an independent unit, providing it with support in order to be able to widen and improve the services to the consumers in the North.
 Please click on map to enlarge it |
|
||||||||||
Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.
Schemes which are presently in operation
| Region | Scheme | Total no. of connections as end of 31st December 2009 |
Average Monthly Production (m3/ month) |
| Vavuniya District | Vacuniya | 1,262 | 39,275 |
| Nadunkerny | - | - | |
| Kilinochchi District | Kilinochchi | - | - |
| Mannar District | Mannar | 3,847 | 88,589 |
| Thirukatheeswaram | |||
| Vankalai | |||
| Erukkilampiddi | |||
| Murunkan | |||
| Thoddakadu | |||
| Mantai | - | 60 | |
| Talaimannar | - | - | |
| Vidathalthivu | - | - | |
| Jaffna District | Kayts | ||
| Vaddukoddai | |||
| Watharawathai | |||
| Chunnakam | |||
| Velvettithurai | |||
| Karainagar | |||
| Araly South | |||
| Karaveddy | |||
| Velanai | |||
| Nainativu | |||
| Analativu | |||
| Kanpolai | |||
| Thevanpiddi | |||
| Kankesanturai | |||
| Point Pedro | |||
| Total | 5,729 | 144,241 | |
Please click here to view / download full contact list for Regional Support Centre (Northern)
| Postal Address | : | Regional Support Centre (Northern) National Water Supply & Drainage Board Mannar Road, Vavuniya |
| Telephone |
: | +94 24 2225719 |
| Fax |
: | +94 24 2225088 |
| Name & Designation | Telephone | Fax | Mobile | |
| Eng. K.W. Premasiri Deputy General Manager |
This email address is being protected from spambots. You need JavaScript enabled to view it.">dgmnorth @waterboard.lk |
|||
| Mr. T. Thirunavukkarasu Assistant General Manager (Northen) |
+94 24 2225720 | +94 24 2225088 | +94 77 3068672 | This email address is being protected from spambots. You need JavaScript enabled to view it.">agmnorth @waterboard.lk |
Managers (Operational & Maintenance)
| Name & Designation | Telephone | Fax | Mobile |
| Mr. B. Thavendrakumar (Jaffna) |
+94 21 2223742 | +94 21 2227965 | +94 77 7864546 |
| Mr. M.S.M. Rizwan (Vavuniya) |
+94 24 2222169 | +94 24 2225088 | +94 77 7678549 |
| Mr. V. Uthayaseelan District Engineer (Mannar) |
+94 23 2222124 | +94 23 2222851 | +94 77 7141486 |
Service Standard Indicators
| Service Indicators | RSC (Northern) 2008 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 3.8% |
| Per Capita Consumption (l/c/d) | 116.7 |
| Water Availability (hours) | 3.7 |
| Water Quality - Bacteriological Quality Compliance | 96.2% |
| Water Quality - Bacteriological Testing Compliance | 100.0% |
| Water Quality - All Samples Compliance | 96.3% |
| Sewerage Coverage (%) | - |
Operational Indicators
| Operational Indicators | RSC (Northern) 2008 |
| Regional Average | |
| Non-Revenue Water (%) | 16.4% |
| Non-Revenue Water - m3/conn/day | 0.12 |
| Defective Meters per '000 connections | 22 |
| Total Staff/ 1000 connection | 20 |
| Operational Staff/ 1000 connection | 15 |
| Estimated Bills/ 1000 connections | 168 |
Performance in Customer Service
| Customer Service Indicators | RSC (Northern) 2008 |
| Regional Average | |
| Response to requests for new service connections (%) | 76.9% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 17.7 |
| Customer Complaints Resolution | 83.3% |
Key Performance Indicators (KPIs)
| Financial KPIs | RSC (Northern) 2008 |
| Regional Average | |
| Collection Ratio (%) | 78.4% |
| Accounts Receivable Period (months) | 7.2 |
| Collectable Accounts Receivable Period (months) | 2.9 |
| Operating Ratio | 1.98 |
| Production Cost (LKR/ m3 Produced) (Only operational cost) | 56.46 |
| Average Tariff (LKR/ m3 Sold) | 25.64 |
| Stock Efficiency (LKR/ connection) | n/a |
ඌව - (බදුල්ල සහ මොණරාගල දිස්ත්රික්කය)
Regional Support Centre (UVA) was established on 29.04.2011 headed by a Deputy General Manager under the direction of Hon. Minister of Water Supply & Drainage. Earlier it was functioning under the Regional Support Center (Subaragamuwa). Uva province comprises of two districts namely Badulla and Moneragala. Under the supervision of Deputy Genereal Manager Regional Support Centre (DGM-RSC), Regional Office, Bandarawela and Regional Office, Moneragala are functioning with 22 water supply schemes and 11 water supply schemes respectively.
 Please click on map to enlarge it |
|
||||||||
Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.
Schemes which are presently in operation
| Region | Scheme | Total no. of connections as end of 31st March 2013 | Average Monthly Production (m3/ month) |
| Badulla District | Seelathenne | 169 | 2,030 |
| Diyatalawa | 3,785 | 156,540 | |
| Bandarawela | 3,457 | 79,105 | |
| Liyanagahawela | 95 | 810 | |
| Haldemulla | 257 | 6,080 | |
| Kappetipola | 3,166 | 46,010 | |
| Silmiyapura | 240 | 3,650 | |
| Bogahakumbura | 1,087 | 14,070 | |
| Lunuwatte | 441 | 5,330 | |
| Ambagasduwa | 2,199 | 26,870 | |
| Madawella | 1,151 | 12,670 | |
| Badulla | 13,033 | 357,190 | |
| Welimada | 633 | 10,640 | |
| Haputale | 746 | 12,370 | |
| Girandurukotte | 658 | 21,800 | |
| Mahiyanganaya | 1,872 | 51,200 | |
| Kandaketiya | 59 | 1,010 | |
| Amunekele | 384 | 3,390 | |
| Boralanda/ Divithotawila | 2,898 | 37,250 | |
| Monaragala District | Nakkala | 834 | 12,618 |
| Wellawaya | 7,204 | 15,740 | |
| Buttala | 3,423 | 65,054 | |
| Monaragala | 3,962 | 76,605 | |
| Siyabalanduwa | 834 | 12,618 | |
| Okkampitiya | 2,185 | 30,560 | |
| Sevanagala | 2,020 | 28,523 | |
| Bibile | 1,757 | 23,645 | |
| Badalkumbura | 1,165 | 13,660 | |
| Thanamalwila | 1,252 | 21,287 | |
| Madagama | 2,159 | 21,978 | |
| Total | 63,134 | 1,170,948 | |
Ongoing Projects
Small and Medium Water Supply Projects
| Project Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Ohiya Transmission | 31,150 | 264.7 | Feb 1999 | Feb 2013 |
| Monaragala Water Supply - Stage II | 12,600 | 154.8 | Jan 1999 | Jun 2013 |
| Badalkumbura Water Supply | 22,000 | 124.4 | Oct 1999 | Jun 2013 |
| Ambagasduwa Water Supply - Stage I | 17,750 | 382.0 | Jun 1999 | Jun 2013 |
| Wellawaya Water Supply - Stage I | 25,000 | 250.0 | Jan 2007 | Jul 2012 |
| Wellawaya Water Supply - Stage II | 25,000 | 250.0 | Jun 2013 | |
Please click here to view / download full contact list for Regional Support Centre (Uva)
| Postal Address | : | Regional Support Centre (Uva) National Water Supply & Drainage Board New Road, Bandarawela |
| Telephone |
: | +94 57 2222417 |
| Fax |
: | +94 57 2221417 |
| Name & Designation | Telephone | Fax | Mobile | |
| ඉංජිනේරු.එම්.එම්.එම්.නසීල් (නියෝජ්ය සාමාන්යාධිකාරී - ඌව) |
+94 57 2224417, +94 57 2221417 |
+94 57 2223417 | +94 77 2302762 | This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Eng. W.G.A. Nandasiri Assistant General Manager (Uva) |
+94 57 2232658 | +94 57 2232658 | +94 77 2240571 | This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it. |
Managers (Operational & Maintenance)
| Name & Designation | Telephone | Fax | Mobile | |
| Mr. T.M.M.S.D. Thennakoon (Bandarawela) Responsive Areas: Diyathalawa, Bandarawela, Badulla, Boralanda, Divithotawela, Ambagasdowa, Mahiyanganaya, Giradurukotte, Welimada, Haputale, Keppitipola, Madowila, Bogahakumbura, Haldumulla, Seelathenna, Madawela, Silmiyapura, Hali -ela, Lunuwatta, Liyangahawela, Amunukella, Kandeketiya |
+94 57 2222417 | +94 57 2231048 | +94 71 4407145 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managerban @waterboard.lk |
| Mr. P.A.M. Sumanasekara (Monaragala) Responsive Areas: Moneragala, Siyabalanduwa, Bibila, Okkampitiya, Sevanagala, Thanamalwila, Badalkumbura, Wellawaya, Buttala, Nakkala, Medagama |
+94 55 2277067 | +94 55 2277158 | +94 77 7272950 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managermon @waterboard.lk |
Service Standard Indicators
| Service Indicators | 2012 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 16.2% |
| Per Capita Consumption (l/c/d) | 94.0 |
| Water Availability (hours) | 9.6 |
| Water Quality - Bacteriological Quality Compliance | 94.1% |
| Water Quality - Bacteriological Testing Compliance | 100.0 % |
| Water Quality - All Samples Compliance | 71.2% |
| Sewerage Coverage (%) | - |
Operational Indicators
| Operational Indicators | 2012 |
| Regional Average | |
| Non-Revenue Water (%) | 30.0% |
| Non-Revenue Water - m3/conn/day | 0.23 |
| Defective Meters per '000 connections | 124.6 |
| Total Staff/ 1000 connection | 27.4 |
| Operational Staff/ 1000 connection | 25.4 |
| Estimated Bills/ 1000 connections | 186.4 |
Performance in Customer Service
| Customer Service Indicators | 2012 |
| Regional Average | |
| Response to requests for new service connections (%) | 90.8% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 230.0 |
| Customer Complaints Resolution | 67.5% |
Key Performance Indicators (KPIs)
| Financial KPIs | 2012 |
| Regional Average | |
| Collection Ratio (%) | 97.4% |
| Accounts Receivable Period (months) | 3.3 |
| Collectable Accounts Receivable Period (months) | 1.3 |
| Operating Ratio | 1.34 |
| Production Cost (LKR/ m3 Produced) | 24.42 |
| Average Tariff (LKR/ m3 Sold) | 18.68 |
| Stock Efficiency (LKR/ connection) | n/a |
දකුණ
Under the present administrative setup of Southern RSC, both the Deputy General Manager (DGM) and the Assistant General Manager (AGM) are looking after the operations and maintenance (O&M) in addition to the development functions. The Manager (O&M) often coordinates with the AGM for his day to day O&M functions. In the case of development functions however like rehabilitation, the involvement of the DGM is quite significant. Budgetary controls are also being done through the DGM’s office.
At present, the number of water supply systems within the respective regions are as follows:
- Galle Region - 15 WS Schemes, about 84,846 service connections
- Matara Region - 15 WS Schemes, about 74,226 service connections
- Hambantota Region - 18 WS Schemes, about 79,632 service connections
Depending upon the magnitude of service connections, an officer in-charge is being appointed to manage the water systems. In general if there are over 5000 service connections within a water system, then one senior Engineering assistant is appointed as officer in-charge. Otherwise one officer manages several schemes, the number of which depends upon the complexity of the schemes and the geography. The District/ Area Engineer setup is prevailing to facilitate the technical and administrative support to the OICs for their O&M functions. The development that has taken place in Hambantota district in the recent past towards expansion of water supply coverage has been considerably higher than that of the other two districts.
There are two sewerage schemes in operation, one in Galle district and the other in Hambantota district. These are serving specific industrial or commercial purposes and should not be considered as a municipal sewer system in a city.
 Please click on map to enlarge it |
|
||||||||||||
Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.
Schemes which are presently in operation
| Region | Scheme | Total no. of connections as end of 31st December 2012 | Average Monthly Production (m3/ month) |
| Galle District | Galle | 21,342 | 717,328 |
| Hikkaduwa | 15,436 | 262,176 | |
| Hapugala | 3,985 | 204,299 | |
| Bope-Poddala | 6,139 | ||
| Elpitiya | 1,121 | 22,400 | |
| Pitigala | 291 | 4,900 | |
| Baddegama | 716 | 15,650 | |
| Ambalangoda | 13,478 | 406,400 | |
| Balapitiya | 6,966 | ||
| Batapola | 782 | 12,765 | |
| Akmeemana | 3,954 | 71,000 | |
| Habaraduwa | 6,644 | 142,000 | |
| Ahangama | 3,388 | 105,705 | |
| Koggala | 567 | 450 | |
| Udugama | 37 | ||
| Matara District | Deniyaya | 188,693 | |
| Urubokka | |||
| Weligama | 9,205 | ||
| Matara (Nupe) | 32,682 | 699,239 | |
| Matara (Malimboda) | 5,470 | 82,802 | |
| Karagoda - Uyangoda | 2,033 | 39,314 | |
| Gandara | 5,467 | 99,932 | |
| Kudawella | 2,629 | 47,350 | |
| Devinuwara | 2,249 | 48,020 | |
| Kottegoda | 5,512 | 78,070 | |
| Dikwella | 7,061 | 129,883 | |
| Makandura | 181 | 2,400 | |
| Radampola | 358 | 5,235 | |
| Thihagoda | 467 | 5,790 | |
| Akuressa | 912 | 19,448 | |
| Hambantota District | Kirindi Oya | 10,668 | 185,781 |
| Thissamaharama | 3,265 | 70,670 | |
| Tangalle | 7,439 | 204,781 | |
| Ambalantota Group | 8,385 | ||
| Ranna Group | 10,224 | ||
| Hungama | 5,663 | ||
| Kataragama | 5,318 | 86,201 | |
| Beliatta | 4,798 | 77,700 | |
| Kirinda | 3,147 | 50,130 | |
| Bundala | 736 | 20,370 | |
| Agunakolapalessa | 2,723 | 54,820 | |
| Katuwana | 1,176 | 13,580 | |
| Ridiyagama | 691 | 16,950 | |
| Walasmulla | 1,110 | 23,310 | |
| Sooriyawewa | 3,717 | 55,000 | |
| Kirama | 541 | 6,720 | |
| Muruthawela | 2,148 | 51,490 | |
| Hambantota | 7,883 | 175,269 | |
| Total | 239,719 | 17,878,508 | |
Ongoing Projects
Small and Medium Water Supply Projects
| Project Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Pitabeddara Water Supply | 6,000 | 130.3 | Apr 2007 | Dec 2012 |
| Water Supply to Bonavista Kanda area | 1,930 | 81.0 | Jan 2011 | Dec 2012 |
| Udugama Water Supply | 6,000 | 145.5 | Apr 2004 | Sep 2011 |
| Hakmana Water Supply | 10,000 | 383.4 | Jan 2008 | Dec 2013 |
| Baddegama Water Supply | 33,800 | 441.0 | Jan 2013 | Dec 2015 |
| Gonapinuwala Water Supply | 20,800 | 350.0 | Jan 2013 | Dec 2014 |
| Dikkumbura Water Supply | 17,100 | 274.8 | Jan 2013 | Dec 2014 |
| Bentota Water Supply | 18,000 | 700.0 | Jan 2013 | Dec 2015 |
Please click here to view / download full contact list for Regional Support Centre (Southern)
| Postal Address | : | Regional Support Centre (Southern) National Water Supply & Drainage Board Paburana, Matara |
| Telephone |
: | +94 41 2229792 |
| Fax |
: | +94 41 2224769 |
| Name & Designation | Mobile | Fax | |
| Eng.Ajith Mahathanthila Deputy General Manager |
+94 777590405 | +94 0412224769 | This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it."> This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Eng S.K. Samantha Kumara Assistant General Manager |
+94 773 493011 | +940412224769 | This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it."> This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Mr.E.A.Edirisinghe Chief Chemist (Southern /East) |
+94 0718042425 | +94 0412222105 | |
| Eng.Mr.Bandula Wijesinghe Chief Engineer (Mechanical & Electrical) |
+94 0717055114 | +94 0412222182 | This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. |
| L.S.T.A.Withanage Manager |
+94 0412229791 | +94 0412222182 |
Managers (Operational & Maintenance)
| Name & Designation | Telephone | Fax | Mobile | |
| Mr. E.R.C.Wanigathunga (Area Engineer - Matara) Mr.S.R.Kumaraperuma (Are Engineer-Weligama) Responsive Areas: Malimbada, Nadugala, Uyanwatte, Mirissa, Matara, Devinuwara, Gandara, Kottegoda, Dikwella, Kudawella, Hallala, Karagoda, Uyangoda, Makandura, Weligama, Deiyaya, Urubokka |
+94 41 2229791 | +94 41 2222182 | +94 7777 06918 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managermt @waterboard.lk |
| Mr. P.N.G.Pathirana (Galle) Responsive Areas: Galle, Wackwella, Bope, Poddala, Hikkaduwa, Ambalangoda, Balapitiya, Baddegama, Batapola, Elpitiya, Pitigala, Koggala, Ahangama, Hapugala, Akmeemana, Habaraduwa |
+94 91 2235299 | +94 91 2241152 | +94 718211314 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managergl @waterboard.lk |
| Mr.N.Weerarathna (Hambantota) Responsive Areas: Ambalantota, Ridiyagama, Thissamaharama, Kataragama, Beralihela, Weerawila, Tangalle, Walasmulla, Hungama, Beliatta, Sooriyawewa, Angunakolapelassa, Katuwana, Muruthuwela |
+94 47 2220860 | +94 47 2222037 | +94 77 3364278 |
This email address is being protected from spambots. You need JavaScript enabled to view it. |
Service Standard Indicators
| Service Indicators | 2012 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 46.5% |
| Per Capita Consumption (l/c/d) | 103.6 |
| Water Availability (hours) | 23.1 |
| Water Quality - Bacteriological Quality Compliance | 96.5% |
| Water Quality - Bacteriological Testing Compliance | 96.5% |
| Water Quality - All Samples Compliance | 84.8% |
| Sewerage Coverage (%) | 0.3% |
Operational Indicators
| Operational Indicators | 2012 |
| Regional Average | |
| Non-Revenue Water (%) | 23.5% |
| Non-Revenue Water - m3/conn/day | 0.27 |
| Defective Meters per '000 connections | 3.2 |
| Total Staff/ 1000 connection | 4.6 |
| Operational Staff/ 1000 connection | 4.6 |
| Estimated Bills/ 1000 connections | 19.6 |
Performance in Customer Service
| Customer Service Indicators | 2012 |
| Regional Average | |
| Response to requests for new service connections (%) | 90.2% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 7.4 |
| Customer Complaints Resolution | 3.9% |
Key Performance Indicators (KPIs)
| Financial KPIs | 2012 |
| Regional Average | |
| Collection Ratio (%) | 1.0% |
| Accounts Receivable Period (months) | 1.6 |
| Collectable Accounts Receivable Period (months) | 1.5 |
| Operating Ratio | 0.9 |
| Production Cost (LKR/ m3 Produced) | 26.7 |
| Average Tariff (LKR/ m3 Sold) | 16.32 |
| Stock Efficiency (LKR/ connection) | 726.4 |
Sabaragamuwa (Ratnapura and Kegalle Districs)
The Sabaragamuwa Province is located on the South-Central region of the island and it is made up of the two administrative districts namely, Rathnapura and Kegalle. This province is made up of mountain ranges valleys, streams and rivers. Both these Districts are strictly agricultural with tea, rubber, paddy and coconut plantations making up their major income generating enterprises. However much agrarian oriented these Districts are, the District of Rathnapura has maintained a reputation from historical times, the world over, for the wealth of gems. The Sabaragamuwa Province is the eighth largest province of Sri Lanka boasting a population of 1,919,487 spread out over a land mass 4900 sq km in extent. Area wise Kegalle District covers 1,663 sq km while Rathnapura District is 3,237 sq km. Rathnapura District located at an elevation of 500ft above sea level, and is the administrative capital of the Sabaragamuwa Province about 100km from Colombo. Kegalle District might even be considered the gateway to the central hills of Sri Lanka and the western region of the Kegalle district is less than 500 ft from the sea level with the eastern region lying 1000ft above the sea level. The Sabaragamuwa Regional Service Support Center (RSC) of NWSDB was established in 2008. After reorganizing the RSC in line with provincial boundaries, it was decided to have a separate RSC for Sabaragamuwa. As is the requirement a Deputy General Manager (DGM) heads the RSC. He is supported by an Assistant General Manager (AGM) and other managers in carrying out the administrative and operational functions. The most important of the RSC functions is the Operation and Maintenance (O&M) of water supply schemes. Other key functions of RSC are: Planning and Design work related to Local Projects; Planning work related to Large Scale Projects; Implementation of Rehabilitation and Augmentation work of the existing schemes; Water Resources Management at the regional or local level; as well as Billing and Revenue collection. Its major task is to provide safe drinking water using new technology and a growing water distribution network. Naturally, Sabaragamuwa province is made up of mountain ranges and therefore providing pipe borne drinking water facilities to hilly areas is a huge task. However, as of the development of RSC Sabaragamuwa, more than 100,000 families are now provided with safe drinking pipe borne water with covering most of the major cities with higher population density. The RSC Sabaragamuwa is providing safe drinking water to the community with 12 major water supply schemes in Ratnapura district and 11 major water supply schemes in Kegalle district. Among these water supply schemes, some water treatment plants are newly built automated plants with latest technologies and operations are done with SCADA systems. However, most of the water treatment plants are manually operated full treatment plants and also there are some partial treated water supply schemes within the region. The National water supply and drainage board is investing Millions of money to building new water treatment plants with better systems. These all investments are being doing to provide a better service with good quality water with adequate quantity to the each citizen within the country. The target of RSC Sabaragamuwa is also to have full treatment plants all over the province and to achieve a higher coverage by providing treated good quality drinking water to the doorsteps of the people living the Sabaragamuwa province. Balangoda Water Treatment Plant Balangoda Intake -Walawe Ganga Balangoda Water Treatment Plant Kahawatta Water Treatment Plant Sedimentation Tank & Rapid Sand Filters Kahawatta OIC office
North - Central (Anuradhapura and Polonnaruwa Districts)
North Central Region (Anuradhapura and Polonnaruwa Districts)
North Central Region of the National Water Supply & Drainage Board (NWS&DB), which includes Anuradhapura and Polonnaruwa Districts, is headed by the Deputy General Manager (North Central). Regional Support Centre (North Central) has been established to provide the necessary technical and non-technical support for the activities of Operation and Maintenance (North Central) section and as well as to undertake the development activities related to new water supply projects in North Central Province. The development activities of the RSC(NC) are performed under the guidance of Assistant General Manager (North Central) and the responsibility on Operation and Maintenance activities are borne by the Regional Manager (North Central). Functions of RSC(NC) are monitored by the Additional General Manager (Northern/Central) in Head Office.
 Please click on map to enlarge it |
|
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Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.
Details on existing water supply scheme of North Central Province
Water Supply Schemes in operation
| Region | Scheme | Total no. of connections as end of 31st March 2016 |
Average Monthly Production (m3/ month) |
| Anuradhapura Distrct | Kebithigollawa | 1,069 | 18,880 |
| Anuradhapura East | 7,065 | 164,753 | |
| Anuradhapura North | 8,819 | 156,921 | |
| A'pura New Town | 12,247 | 366,045 | |
| Maradankadawala/Kekirawa | 7,067 | 184,961 | |
| Ihalagama | 4,508 | ||
| Sacred-City | 6,564 | 145,378 | |
| Eppawala | 231 | 4,256 | |
| Kahatagasdigiliya | 1,441 | 26,219 | |
| Thambuttegama | 4,087 | 73,709 | |
| Galnewa - Bulnewa | 3,866 | 52,434 | |
| Horowpathana | 217 | 4,437 | |
| Habarana | 960 | 14,166 | |
| Madawachchiya | 1,513 | 26,380 | |
| Padaviya | 684 | 13,424 | |
| Talawa | 5,521 | 102,894 | |
| Nachchiyaduwa | 2,303 | 36,693 | |
| Mihintale | 3,695 | 73,963 | |
| Oyamaduwa | 79 | 1,929 | |
| Thanthirimale | 259 | 3,564 | |
| Polonnaruwa District | Minneriya | 2,936 | 84,433 |
| Higurakgoda | 3,728 | 91,738 | |
| Polonnaruwa | 10,145 | 236,269 | |
| Bakamuna | 1,112 | 19,774 | |
| Dimbulagala | 2 | 7,617 | |
| Gallella | 1,463 | 23,193 | |
| Bendiwewa | 1,800 | 90,122 | |
| Sewagama | 4,130 | ||
| Manampitiya | 1,318 | 35,642 | |
| Medirigiriya | 1,772 | 42,863 | |
| Total | 101,629 | 2,102,657 | |
Ongoing Projects
Small and Medium Water Supply Projects
| Project Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Hingurakgoda Water Supply Project | 93,750 in 2035 | 130.0 | Jan 2004 | Dec 2014 |
| Minneriya Water Supply Project - Stage II | 100.0 | Jan 2007 | Dec 2014 | |
| Medirigiriya Water Supply Project - Stage I | 62,500 in 2035 | 919.0 | Jun 2007 | Dec 2014 |
| Ippalogama Housing Scheme WSP (Combined with Kekirawa WSS) | 152,000 in 2030 | 798.0 | Jun 2007 | Dec 2014 |
| Parasangaswewa | 2,855 in 2025 | 31.60 | Sep 2012 | Dec 2015 |
Large Scale Water Supply and Sanitation Projects
| Project Name Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) |
Duration | |
| From | To | |||
| Anuradhapura North WSP - Phase 01 (JICA Funded) | 113,900 in 2034 | 10,247 | Mar 2013 | Jan 2019 |
Projects in Pipeline
Click here to view the list of Projects in pipeline
Please Click here to view / download full contact list for Regional Support Centre (North Central)
| Postal Address | : | Regional Support Centre (North Central) National Water Supply & Drainage Board Godage Mawatha, Anuradhapura |
| Telephone |
: | +94 25 2235993, +94 25 2222295-6 +94 25 2220727, +94 25 2225951 |
| Fax |
: | +94 25 2225609 |
| Name & Designation | Telephone / Fax | Mobile | |
| Eng.G.V.Vijeratne Deputy General Manager(NC) |
+94 25 2235993, +94 25 2225951/2/6 |
+94 0773905305 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| Eng. S.C.Rathnayake Assistant General Manager (NC) |
+94 25 2235993, +94 25 2225951/2/6 |
+94 7104305176 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Managers (Operational & Maintenance)
| Name & Designation | Telephone / Fax | Mobile | |
| Eng. C.S.Lokubarana |
+94 25 2224454, +94 25 2222296 Fax: +94 25 2235495 |
+94 71 7390903 |
This email address is being protected from spambots. You need JavaScript enabled to view it.">manageranu @waterboard.lk |
|
This email address is being protected from spambots. You need JavaScript enabled to view it.">Responsible Area: Anuradhapura, Vijayapura, Nachchaduwa, Thalawa, Sacred City, Mihintale, Medawachchiya, Kahatagasdigiliya, Horowpathana, Kebithigollawa, Padaviya, Eppawala, Thambuttegama, Galnewa, Bulnewa, Kekirawa, Habarana, Maradankadawala, Ihalagama, Oyamaduwa, Thanthirimale Polonnaruwa, Hingurakgoda, Minneriya, Bakamoona, Dimbulagala, Gallella, Bendiwewa, Sewagama, Manampitiya |
|||
Please Click here to view / download full contact list for Regional Support Centre (North Central) and click here to view Operation and Maintenance (NC) Section
Service Standard Indicators
| Service Indicators | RSC (North Central) 2015 |
| Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 32% |
| Per Capita Consumption (l/c/d) | 127 |
| Water Availability (hours) | 23.5 |
| Water Quality - Bacteriological Quality Compliance | 100.0% |
| Water Quality - Bacteriological Testing Compliance | 90% |
| Water Quality - All Samples Compliance | 95% |
| Sewerage Coverage (%) | - |
Operational Indicators
| Operational Indicators | RSC (North Central) 2015 |
| Regional Average | |
| Non-Revenue Water (%) | 17.9% |
| Non-Revenue Water - m3/conn/day | 0.12 |
| Defective Meters per '000 connections | 61 |
| Total Staff/ 1000 connection | 4 |
| Operational Staff/ 1000 connection | 3 |
| Estimated Bills/ 1000 connections | 2 |
Performance in Customer Service
| Customer Service Indicators | RSC (North Central) 2015 |
| Regional Average | |
| Response to requests for new service connections (%) | 100.0% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 16 |
| Customer Complaints Resolution | 99% |
Key Performance Indicators (KPIs)
| Financial KPIs | RSC (North Central) 2015 |
| Regional Average | |
| Collection Ratio (%) | 103.8% |
| Accounts Receivable Period (months) | 2.1 |
| Collectable Accounts Receivable Period (months) | 2.0 |
| Operating Ratio | 0.84 |
| Production Cost (LKR/ m3 Produced) | 31.29 |
| Average Tariff (LKR/ m3 Sold) | 38.10 |
| Stock Efficiency (LKR/ connection) | 1,958 |
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North - Western (Puttalam and Kurunegala Districts)
The North Western RSC is established in year 2008. As per the NWSDB organization structure a Deputy General Manager ~(DGM) is heading the RSC. He is supported by Assistant General Manager~(AGM) for developing works and Manager for Operation & Maintenance works.
The following are the main duties carried out by this RSC;
- The Work related Local Capital Budget Projects are done by the Planning & Design Division.
- Preparation and coordinating the Large Scale Foreign Funded Projects are done by the Sector Planning Division.
- Rehabilitation and Augmentation of Existing Water Supply Schemes are carried out by O&M Division.
- The Construction Work related Local Capital Budget Projects are supervised by the Construction Division.
- Billing and Revenue Collection are done by Commercial Section under Manager~(O&M).
- E&M Division for E&M Works Design and Construction Supervision.
The day to day activities are carried out under the DGM. The Manager~(O&M) and DE~(Kurunegala) Office are also located in the same premises of DGM Offices and DE~(Puttalam) is located in Puttalam
 |
A Customer Satisfaction Survey was initiated to develop the CSI (Customer Satisfaction Index) within the RSC Productivity Development Programme was initiated in RSC(NW) as per the instructions given by the General Manager and necessary arrangements made to apply National Productivity awards in 2014 (Application submitted on June 2015) .Five applications were submitted by Regional Support Centre (NW), Ground Water Office (Wariyapola) ,Regional Lab(Kurunegala), Narammala Water Supply Scheme & Wariyapola Water Supply Scheme. At the competition following awards were received in December 2015. Regional Support Centre (NW) 2nd place in Production & Service Sector - Medium Scale Ground Water Office, Wariyapola 3rd place in Production & Service Sector - Small Scale. Regional Lab, Kurunegala Commendable Place in Production & Service Sector - Small Scale. Narammala Water Supply Scheme Commendable Place in Production & Service Sector - Small Scale. And also held an appreciation ceremony to appreciate the employees in Wayamba Region under the participation of Vice Chairman & General Manager. Regional Support Centre (NW) 2nd place in Production & Service Sector - Medium Scale Ground Water Office, Wariyapola 3rd place in Production & Service Sector - Small Scale. Click on below links to View or Download the original map published by the Survey Department of the Government of Sri Lanka. The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide. Please click here to view / download full contact list for Regional Support Centre (North Western) Eng. D.V.Medawatta +94 37 2221161, +94 77 2017799 • Hand Pumps Rehabilitation Programme expending 13.10 MRs. • Pipe Line Extension - Maho to Polpithigama expending 80.00 MRs • Rain Water Harvesting Tanks • Water Quality Testing Programme expending 3.0 MRs. The data bank of the Department of Health reveals that the no. of CKDu patients in 11 no. of MOH divisions in the Kurunegala district is increasing rapidly. The quality of drinking water could be a major component for the increase of CKDu patients. Hence the N.W.S.& D.B. has initiated no. of projects in these areas. The major task of the Sector Planning section is preparation of proposals for new projects to improve the water supply coverage in the North Western Province. Apart from that, the section has planned and achieved following goals. *Preparation of water supply coverage maps of existing as well as proposed schemes *Preparation of a database of water supply coverage details about GN Divisions in North Western province There are major schemes to prepare pre-feasibility reports by the sector planning section of North Western since the availability of water is limited. They can be classified as foreign funded & local funded projects. Except these two categories, still there are few schemes for which no any fund identified yet. PAC approved projects are Galageda –Mawathagama, Alawwa-Polgahawela, Melsiripura, Galagamuwa, Pannala-Makandura –Kuliyapitiya, Deduruoya, Hiripitiya-Ganewatta in Kurunegala District & Anamaduwa, Dankotuwa, Kalpitiya & Towns South of Puttlam in Puttlam District. By implementing all the above proposed projects, the water supply coverage will be increased up to 67% in Kurunegala District & 81% in Puttalam District.
Please click on map to enlarge it
* Estimated mid year Population by the Department of Census and Statistics - Sri Lanka
Statistics of the Area
Total Area
7,888.0 km2
Population (2012)
2,372,185
As at end of
No. of Connection
2006
26,218
2007
28,470
2008
32,684
2009
36,347
2010
40,069
2011
46,500
2012
53,580
2013
58,805
Schemes which are presently in operation
Region
Scheme
Total no. of connections as end of 31st December 2013
Average Monthly Production (m3/ month)
Kurunegala Distrct
Polgahawela
4,050
64,059
Alawwa
1,340
19,407
Ambanpola
1,089
14,364
Ogodapola
441
7,272
Dambadeniya
1,490
24,650
Narammala
2,638
36,220
Nikaweratiya
2,366
50,317
Pannala
360
5,311
Gokarella
571
7,148
Wariyapola
2,533
32,033
Dodamgaslanda
655
9,113
Giriulla
1,305
23,622
Galgamuwa
1,510
24,207
Rambadagalla
717
10,399
Udugama
49
517
Kurunegala
-
178,824
Hettipola
-
9,257
Wannigama
168
2,061
Padeniya
353
-
Buluwala
154
-
Lake Side
10
-
Puttalam District
Rahamathnagar
1,705
23,280
Kakkapalliya
6,095
94,002
Andigama
395
4,408
Chilaw
6,713
121,279
Puttalam
11,401
209,838
Anamaduwa
967
11,348
Wennappuwa
1,484
22,154
Dankotuwa
3,544
62,321
Nattandiya
2,179
30,379
Samudigama
-
-
Total
56,284
1,097,790
Ongoing Projects
Small and Medium Water Supply Projects
Project Name
No. of Beneficiaries
Total Cost Estimate
(Rs. Million) Duration
From
To
Nikaweratiya, Maho, Wariyapola Water Supply Project
60,000
996.7
1999
2014
Ibbagamuwa Water Supply Project
7,200
239.0
2012
2015
Dambadeniya Water Supply Project
50,000
796.0
2012
2015
Divulagane Water Supply Project
1,800
47.0
2013
2014
Postal Address
:
Regional Support Centre (North Western)
National Water Supply & Drainage Board
Dambulla Road, Kurunegala
Telephone
:
+94 37 2221161, +94 37 2223158, +94 37 2225862
Fax
:
+94 37 2230086, +94 37 2228564
Name & Designation
Telephone
Mobile
E-mail
Deputy General Manager+94 37 2221161,
+94 37 2223158,
+94 37 2225862 +94 77 809932
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mr. M.A.G. Susantha
Assistant General Manager (North Western)
+94 37 2223158,
+94 37 2225862
This email address is being protected from spambots. You need JavaScript enabled to view it.
Managers (Operational & Maintenance)
Name & Designation
Telephone
Fax
Mobile
E-mail
Mr. G.W. Deshapriya
(Kurunegala)
Responsive Areas: Kurunegala & Puttalam Districts+94 37 2221161,
+94 37 2223158,
+94 37 2225862+94 37 2231401
+94 77 489653
This email address is being protected from spambots. You need JavaScript enabled to view it.">managerkuru
@waterboard.lkService Standard Indicators
Service Indicators
RSC (North Western) 2013
Regional Average
Water Coverage (%) Pipe System maintained by NWSDB
9.0%
Per Capita Consumption (l/c/d)
99.7
Water Availability (hours)
21
Water Quality - Bacteriological Quality Compliance
99%
Water Quality - Bacteriological Testing Compliance
100.0%
Operational Indicators
Operational Indicators
RSC (North Western) 2013
Regional Average
Non-Revenue Water (%)
12.66%
Non-Revenue Water - m3/conn/day
0.081
Defective Meters per '000 connections
12
Total Staff/ 1000 connection
7.1
Operational Staff/ 1000 connection
5.3
Estimated Bills/ 1000 connections
24.8
Performance in Customer Service
Customer Service Indicators
RSC (North Western) 2013
Regional Average
Response to requests for new service connections (%)
100.0%
Customer Complaints Volume (Complaints/ 1000 connection)
1.7
Customer Complaints Resolution
86.9%
Key Performance Indicators (KPIs)
Financial KPIs
RSC (North Western) 2013
Regional Average
Collection Ratio (%)
99.5%
Accounts Receivable Period (months)
0.62
Collectable Accounts Receivable Period (months)
0.1
Operating Ratio
1.28
Production Cost (LKR/ m3 Produced)
31.70
Average Tariff (LKR/ m3 Sold)
15.31
Stock Efficiency (LKR/ connection)
2,624
RURAL WATER SECTION – NORTH WESTERN PROVINCE - WORK DONE UNDER CKD PROGRAMME IN YEAR 2014
Supply & installation of 41 Nos. of Rain water Harvesting Tanks for 25 Schools expending 4.0 MRs.
The Services rendered by North Western RSC of N.W.S.& D.B. for patients suffering from kidney disease in Kurunegala district
• In the Polpithigama and Maho MOH divisions, 252 kidney patients have been provided with 250 no.s of Rain water collecting tanks with capacity of 2000 L.
• 25 no.s selected schools in the above areas have been provided with 41 Rain water collecting tanks with capacity of 5000 L.
• Work has commenced for restoring hand pumps and extending the distribution line to supply water from the Maho WSS to these affected areas.
• In addition to this we have lounged a joint programme along with the DHS office in Kurunegala to monitor the quality of drinking water sources (Dug wells) of these affected areas namely Polpithigama, Giribawa and Galgamuwa.
බස්නාහිර - උතුර ගම්පහ දිස්ත්රික්කය
A Deputy General Manager (DGM) heads the Western North RSC with an Assistant General Manager (AGM) providing support in running the RSC unit. The O&M activities are divided by regions namely the Gampaha Region and the Towns North of Colombo (TNC) region and are managed by two different regional managers. The principal RSC functions are to provide necessary support to the two regional offices in the day to day O&M activities and to provide help and guidance in the ongoing scheme rehabilitation, and augmentation work.
The O&M managers report to the DGM through the AGM and all RSC functions are monitored by the Additional General Manager for Western Zone. The RSC provides services to the regional offices only within their capacity; any additional help as necessary is obtained from the head office (HO) through the respective Additional General Manager.
Click on below link to View or Download the original map published by the Survey Department of the Government of Sri Lanka.
The quality of water being supplied is tested regularly. Click here for a summary of test results taken island-wide.
Schemes which are presently in operation
| Region | Scheme | Total no. of connections as end of 31st December 2009 | Average Monthly Production (m3/ month) | Total no. of connections as end of 31st December 2012 |
| Towns North of Colombo | Kelaniya | 94105 | 3081735 | 128039 |
| Biyagama | ||||
| Ja-Ela | ||||
| Gampaha Region | Kirindiwela | 744 | 15433 | 49942 |
| Ranpokunagama | 2238 | 78926 | ||
| Gampaha | 3509 | 110143 | ||
| Udugampola | 100 | 1686 | ||
| Bataleeya | 424 | 12534 | ||
| Yakkala | 1911 | 37413 | ||
| Veyangoda/ Nittambuwa | 3420 | 71389 | ||
| Raddoluwa | 4786 | 146775 | ||
| Mirigama | 899 | 13615 | ||
| Pugoda | 953 | 17860 | ||
| Negombo | 17639 | 600355 | ||
| Divulapitiya | 1899 | 31578 | ||
| Minuwangoda | 760 | 12041 | ||
| Katunayake | These schemes are now integrated with other Schemes | |||
| Malwana | ||||
| Mabima Heiyanthuduwa | ||||
| Galahitiyawa | ||||
| Urapola | ||||
| Dompe | ||||
| Total | 133387 | 4231483 | ||
Ongoing Projects
Small and Medium Water Supply Projects
| Project Name | No. of Beneficiaries | Total Cost Estimate (Rs. Million) | Duration | |
| From | To | |||
| Kirindiwela Water Supply | 8000 | 198.0 | May 1998 | Dec 2013 |
| Nittambuwa/ Veyangoda Water Supply | 12000 | 210.7 | Oct 1999 | Dec 2013 |
| Katunayake WS - Stage WS 1 & II | 29000 | 470 | Jan 2005 | Dec 2014 |
Large Scale Water Supply and Sanitation Projects
| Project Name (Donor) | No. of Beneficiaries | Total Cost Estimate (Rs. Million) | Duration | |
| From | To | |||
| Augemntation of Negombo Water Supply (DUTCH) | 137,500 | 6,791.0 | 2007 | 2013 |
| Inter-District Projects | ||||
| Water Treatment Facilities Moratuwa/ Panadura, Ambatale and in Negombo (Spanish) [Formerly Galagoda Water Supply Scheme] | 10,000 | 2,690.0 | Oct 2007 | Dec 2009 |
Please click here to view / download full contact list for Regional Support Centre (Western - North)
| Postal Address | : | Regional Support Centre (Western - North) National Water Supply & Drainage Board 433/4A, Ganemulla Road, Kadawatha. |
| Telephone | : | +94 11 2922131, +94 11 2922137, +94 11 2922145, +94 11 2922129, +94 11 2927177 |
| Fax | : | +94 11 2922146 |
| Name & Designation | Mobile | |
| ඉංජිනේරු.එන්.යූ.කේ.රණතුංග නියෝජ්ය සාමාන්යාධිකාරී |
+94 0777 223733 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
| ඉංජිනේරු.කේ.එල්.එදිරිසිංහ සහකාර සාමාන්යාධිකාරී |
+94 77 77 17652 | This email address is being protected from spambots. You need JavaScript enabled to view it. |
Managers (Operational & Maintenance)
| Name & Designation | Telephone | Fax | Mobile | |
| Mr. K.S.A.U. Gunenayake (Gampaha) Responsive Areas: Gampaha, Negombo, Veyangoda, Nittambuwa, Yakkala, Raddoluwa, Divulapitiya, Meerigama, Minuwangoda, Pugoda, Bataleeya, Ranpokunagama |
+94 33 2231464, +94 11 2232718 | +94 33 2231464, +94 11 2232718 | +94 77 2265505 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managergam @waterboard.lk |
| Mr. A.S. Wijerathna (Towns North of Colombo) Responsive Areas: Kelaniya, Biyagama, Ja-Ela, Dompe, Wattala, Ragama, Kandana, Mahara |
+94 11 2909854 | +94 11 4741981 | +94 71 8240948 | This email address is being protected from spambots. You need JavaScript enabled to view it.">managertnc @waterboard.lk |
Service Standard Indicators
| Service Indicators | RSC (Western - North) 2008 | ||
| Towns North | Gamapaha | Regional Average | |
| Water Coverage (%) Pipe System maintained by NWSDB | 39.4% | 13.0% | 25.1% |
| Per Capita Consumption (l/c/d) | 117.3 | 116.7 | 117.1 |
| Water Availability (hours) | 23.5 | 16.4 | 21.4 |
| Water Quality - Bacteriological Quality Compliance | n/a | n/a | 94.7% |
| Water Quality - Bacteriological Testing Compliance | n/a | n/a | 100% |
| Water Quality - All Samples Compliance | n/a | n/a | 95.8% |
| Sewerage Coverage (%) | 0.0% | 3.4% | 2.5% |
Operational Indicators
| Operational Indicators | RSC (Western - North) 2008 | ||
| Towns North | Gamapaha | Regional Average | |
| Non-Revenue Water (%) | 22.9% | 17.0% | 24.1% |
| Non-Revenue Water - m3/conn/day | 0.25 | 0.17 | 0.23 |
| Defective Meters per '000 connections | 30 | 100 | 51 |
| Total Staff/ 1000 connection | 3 | 8 | 5 |
| Operational Staff/ 1000 connection | 2 | 6 | 3 |
| Estimated Bills/ 1000 connections | 161 | 41 | 126 |
Performance in Customer Service
| Customer Service Indicators | RSC (Western - North) 2008 | ||
| Towns North | Gamapaha | Regional Average | |
| Response to requests for new service connections (%) | 98.5% | 86.2% | 95.8% |
| Customer Complaints Volume (Complaints/ 1000 connection) | 90.3 | 154.4 | 109.1 |
| Customer Complaints Resolution | 95.5% | 73.0% | 86.2% |
Key Performance Indicators (KPIs)
| Financial KPIs | RSC (Western - North) 2008 | ||
| Kelaniya | Gamapaha | Regional Average | |
| Collection Ratio (%) | 104.5% | 98.7% | 102.0% |
| Accounts Receivable Period (months) | 5.9 | 2.1 | 4.2 |
| Collectable Accounts Receivable Period (months) | 2.4 | 0 | 1.4 |
| Operating Ratio | 1.02 | 1 | 1.01 |
| Production Cost (LKR/ m3 Produced) | 13.72 | 26.39 | 17.08 |
| Average Tariff (LKR/ m3 Sold) | 13.04 | 26.03 | 16.68 |
| Stock Efficiency (LKR/ connection) | n/a | n/a | 2189 |